HVAC Senior Service Technician

Alliance Group, Inc.; City of Rochester (NY); On-site; USD 41,000 - 58,000; Full time

Benefits offered by this job

Competitive pay

Health insurance (dental & vision)

Health Savings Account

Company Paid Life Insurance

401(k) with company matching

Paid time off

Paid Holidays

Company vehicle

Job summary

Alliance Group, Inc. is seeking an experienced HVAC Senior Service Technician in Rochester, NY. This position requires diagnosing, repairing, and maintaining HVAC systems and serving as a technical leader for junior technicians.

You will deliver top-tier customer service, mentor peers, and represent the company professionally while complying with safety protocols and company standards.

Qualifications

• Customer service skills required.
• Detail oriented and organized.
• Knowledge of HVAC equipment.
• Technical aptitude.
• Verbal and written communication skills.
• Valid driver’s license.
• OSHA 10 or EPA certification preferred.

Responsibilities

• Install, maintain, and service HVAC equipment.
• Perform maintenance and repairs as needed.
• Diagnose electrical and mechanical faults in HVAC equipment.
• Communicate with client to ensure satisfaction of work.
• Attend weekly department meetings.
• Submit required paperwork daily.
• Maintain cleanliness of vehicle, tools, and equipment.

Skills

Customer service

HVAC knowledge

Technical aptitude

Verbal written communication

Valid driver’s license

OSHA 10 / EPA preferred

Lifting up to 50 pounds

Job description

HVAC Senior Service Technician

Department: HVAC

Employment Type: Full Time

Location: Rochester, NY

Compensation: $30.00 - $42.00 / hour

Description

We are seeking an experienced HVAC Senior Service Technician to join our growing team. This role is ideal for a highly skilled technician who takes pride in diagnosing, repairing, and maintaining HVAC systems while delivering top-tier customer service. The Senior Service Technician will also serve as a technical leader in the field, mentoring junior technicians and representing the company with professionalism and integrity.

Responsibilities

• Install, maintain, and service HVAC equipment
• Perform maintenance and repairs when needed
• Diagnose electrical and mechanical faults with HVAC equipment
• Communicate with client to ensure work is completed to their satisfaction
• Must wear approved uniform and conduct yourself in a professional manner
• Must be on time and ready to complete the task at hand
• Submit required paperwork on a daily basis
• Maintain cleanliness of vehicle, tools, and equipment
• Attend weekly department meetings
• Ability to use the required tools to complete the required task
• Follow all safety protocols
• Understand and wear personal protection equipment (PPE)
• Follow all established procedures and standards communicated by management

Qualifications

• Customer service skills
• Ability and willingness to work standard business hours
• Detail oriented and organized
• Knowledge of HVAC equipment
• Technical aptitude
• Verbal and written communication skills
• Valid driver’s license
• OSHA 10 Certified/EPA Certified Preferred
• Ability to lift, pull, carry, push up to 50 pounds
• Ability to lift, pull, carry, push over 50 pounds with assistance of others and/or equipment
• Ability to complete repetitive tasks which may include overhead or awkward positioning
• Tasks include lifting, digging, climbing ladders, and entering small or confined spaces

Benefits

• Competitive pay
• Comprehensive health insurance (including dental and vision)
• Health Saving Account with company contribution
• Company Paid Life Insurance
• 401(k) plan with company matching
• Paid time off
• Paid Holidays
• Company Vehicle