HVAC Service Technician

Alliance Group, Inc.; Lebanon (NH); On-site; USD 38,572 - 48,216; Full time

Benefits offered by this job

Competitive pay

Comprehensive health insurance

401(k) plan with company matching

Generous paid time off

Job summary

A regional HVAC services provider in West Lebanon, NH is seeking a full-time HVAC Service Technician. This role involves installation, maintenance, and troubleshooting of HVAC systems, requiring 3-5 years of experience and strong customer service skills. Candidates should be proactive problem-solvers with a valid driver's license and EPA certification preferred. Competitive compensation and benefits package offered.

Qualifications

• 3-5 years of HVAC experience required.
• EPA Certification desired.
• Strong interpersonal communication skills.
• Must possess proactive, positive problem-solving skills.

Responsibilities

• Safely perform scheduled preventive maintenance routines.
• Read/interpret blueprints and specifications.
• Diagnose, troubleshoot, and repair HVAC/R systems.
• Provide exceptional customer service.
• Maintain a clean and organized work environment.

Skills

HVAC experience

Communication skills

Problem-solving skills

Time management

Customer service

Job description

Department: Service

Employment Type: Full Time

Location: West Lebanon, NH

Reporting To: HVAC Service Manager

Compensation: $28.00 - $35.00 / hour

Overview

Alliance Group is seeking a Full-time HVAC Service Technician based out of our West Lebanon, NH operations center.

This is a field-based position responsible for installation, routine maintenance, inspections, troubleshooting, and repairs on a variety of Commercial HVAC and related Mechanical systems. Our Service Techs must demonstrate excellent communication skills, as well as an aptitude for problem solving, time management, and high-level customer service.

Key Responsibilities

• Safely perform scheduled preventive maintenance routines.
• Read/interpret blueprints and specifications.
• Diagnose, troubleshoot, and repair HVAC/R systems.
• Maintain proper stock, parts, tools, and safety equipment in the vehicle.
• Determine diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations.
• Provide exceptional customer service.
• Communicate and explain fully to customers current issues and what needs to be corrected.
• Identify and report to owner potential opportunities for additional business (newer system, service contracts, and additional services).
• Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary.
• Maintain a clean and organized work environment and company work vehicle.

Essential Qualifications and Competencies

• 3-5 years of HVAC experience required.
• EPA Certification desired.
• Additional certifications such as CTEP, Natural Gas, S-Electrical, and Oil are a plus.
• Knowledge of Build-Ops platform desired but not required.
• Strong interpersonal communication skills.
• Ability to work efficiently and identify inefficiencies in work processes.
• High level of reliability, follow-through, discretion and integrity.
• Must possess proactive, positive problem-solving skills.
• Must be an energetic and enthusiastic collaborative team player.
• Excellent communication skills both written and oral.
• Ability to work in multi-disciplinary teams.
• Must maintain a company vehicle.
• Must be able to lift up to 50 lbs on a daily basis.
• Must be able to climb up and down scaffolding, ladders, stairs as job requires.
• U.S. citizenship or a current, valid U.S. work permit is mandatory.
• Applicants must have a valid, unrestricted driver's license.
• A background verification and motor vehicle check will be required.
• A pre-employment post-offer Human Performance Examination is required for this position.

Equal Opportunity Employer

Alliance Group Services values diversity and commit to making hiring decisions based on the skills and traits needed to be successful in this role. We are an Equal Opportunity Employer

Benefits

• Competitive pay
• Comprehensive health insurance (including dental and vision)
• Health Saving Account with company contribution
• Paid Life Insurance
• Other voluntary insurance options
• 401(k) plan with company matching
• Generous paid time off
• Paid Holidays
• Quarterly Bonus Opportunities
• Employee Assistance Program (EAP)
• Professional development assistance
• Employee discount
• Company Apparel