HVAC Service Technician

Patsheating; Town of Oconomowoc (WI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Company breakfasts

Competitive benefits program

Engaging team environment

Job summary

A trusted HVAC company in Oconomowoc, WI, is seeking a reliable HVAC Service Technician to provide exceptional service and customer education. Responsibilities include diagnosing and repairing heating and cooling systems, building customer rapport, and maintaining organized job sites. Ideal candidates should have knowledge of HVAC codes, strong communication skills, and a desire for continuous improvement. Join a competitive team with a focus on quality service and employee benefits.

Qualifications

• Licensed with knowledge of local HVAC codes.
• Proven track record in heating and cooling systems.
• Strong verbal and written communication skills.

Responsibilities

• Complete all general HVAC in-home service calls.
• Establish customer rapport to sell the right products.
• Educate and assist customers in choosing finance options.

Skills

Customer service skills

Communication skills

Troubleshooting skills

Organizational skills

Education

Knowledge of local HVAC codes

NATE certification (ongoing education)

Job description

HVAC Service Technician page is loaded## HVAC Service Technicianlocations: Oconomowoc, WI: New Berlin, WI: Slinger, WItime type: Full timeposted on: Posted Yesterdayjob requisition id: R-101674**Job Description:****Company Overview:**Pat’s Heating & Air Conditioning has been a trusted name in Milwaukee Area HVAC since 1989, and still promises the same 5-star customer service with every interaction. Pat’s Heating & Air Conditioning has made our name synonymous with Guaranteed Customer Satisfaction, and that includes our employees. With employee benefits such as company breakfasts, a competitive benefits program, an engaging team environment, and great company culture, Pat’s is searching for the next stellar HVAC professional to join our growing team.**Position Overview**:Pat’s is searching for a reliable and dedicated HVAC Service professional to diagnose and repair heating and cooling systems and lead customers to informed and confident buying decisions. If you are looking for a low-stress environment, great company culture, and competitive company benefits, apply today!**Responsibilities:*** Complete all general HVAC in-home, service calls.* Establish customer rapport to sell the right products and services.* Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions.* Educate and assist customers in choosing the best finance options and maintenance plans.* Explain replacement opportunities for aging, inefficient or underperforming systems.* Understand your service criteria and hold yourself accountable for exceeding revenue goals.* Show yourself as professional and knowledgeable to win new referrals and repeat business.* Work alongside customer service and dispatch to ensure the overall success of the business.* Maintain a clean, organized job site and well-inventoried truck.* Participate actively in all training exercises, morning meetings, trade shows and retreats.* Train and mentor apprentices to ensure quick, accurate repairs and installations.* Be accurate and timely with invoices, time cards, curbside feedback and option sheets.* Other responsibilities as assigned.**Requirements:*** Licensed with knowledge of local HVAC codes and the ability to make on-the-job applications.* Develop proven track record in heating and cooling systems including ability to draw simple diagrams, and read blueprints and other diagrams.* Continued education and training to obtain NATE certification.* Clean, safe driving record.* Highly organized with exceptional follow-through abilities.* Strong verbal and written communication.* High integrity with advanced social skills and ability to make solid connections.* Strong desire to be a better technician tomorrow than you are today.* A competitive individual contributor who also loves to win as a team.Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.