HVAC - Service Technician

Willard Cooling, Heating, Plumbing, and Electrical; North Richland Hills (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Uncapped Pay

Medical, Prescription, Dental, Vision

Disability and Term Life Insurance

Matching 401(k)

On-going training & development and成长

Paid Holidays

Paid Time Off (PTO)

Job summary

Willard West Heating and Cooling in Texas is seeking an experienced HVAC Service Technician to diagnose, repair, and maintain residential and commercial systems. You will perform routine maintenance, troubleshoot issues, and ensure all work meets code and company standards with a focus on customer satisfaction.

You must have an EPA license and 5+ years of experience, pass a drug screen, MVR and background check, and be able to work with Service Titan to document repairs and recommendations.

Qualifications

• EPA license required.
• Minimum 5+ years as HVAC Service Technician.
• Must pass a drug screen, MVR & background check.
• Good work ethic and willingness to learn new methods.
• Physical dexterity.

Responsibilities

• Clean, adjust and repair HVAC systems- air handling units, duct work, vents, condensation drainage.
• Troubleshoot, diagnose, and solve HVAC system issues.
• Track repairs and work completed in trade software, Service Titan.
• Educate customers on system care, offering recommendations for improving performance and preventing future issues.
• Maintain detailed records of service performed, parts replaced, and issues identified during inspections, providing thorough reports to management and customers.
• Respond promptly to emergency service calls, ensuring timely repairs and minimizing system downtime.
• Ensure compliance with safety protocols, local codes, and industry regulations while working on HVAC equipment.
• Collaborate with other technicians and customer service teams to deliver high-quality service and ensure customer satisfaction.

Skills

Customer service

HVAC troubleshooting

Diagnostic skills

Team collaboration

Education

EPA License

Tools

Service Titan

Job description

Who We Are

Are you an experienced HVAC technician looking to take your career to the next level?

Willard West Heating and Cooling is seeking a skilled and motivated HVAC Service Technician to join our growing team in Texas. We offer competitive pay, ongoing training, and the opportunity to work with a dedicated team that values quality, customer service, and professional growth. If you're passionate about keeping HVAC systems running at peak performance and delivering top-tier service, we want to hear from you! Join us and make a real impact in the homes and businesses we serve.

As an HVAC Service Technician at Willard West Heating and Cooling, you will be responsible for diagnosing, repairing, and maintaining HVAC systems for residential and/or commercial clients. You will perform routine maintenance, troubleshoot system issues, and ensure all equipment operates efficiently and safely. Your role will also involve communicating with customers, providing service recommendations, and ensuring all work is completed to code and company standards. A strong commitment to customer satisfaction and technical excellence is essential.

Why Join

• Uncapped Pay
• Medical, Prescription, Dental, Vision Insurance
• Disability and Term Life Insurance
• Matching 401(k)
• On-going training & development and growth opportunities
• Paid Holidays
• Paid Time Off (PTO)

What You Will Do

• Clean, adjust and repair HVAC systems- air handling units, duct work, vents, condensation drainage
• Troubleshoot, diagnose, and solve HVAC system issues
• Track repairs and work completed in trade software, Service Titan
• Educate customers on system care, offering recommendations for improving performance and preventing future issues.
• Maintain detailed records of service performed, parts replaced, and issues identified during inspections, providing thorough reports to management and customers.
• Respond promptly to emergency service calls, ensuring timely repairs and minimizing system downtime.
• Ensure compliance with safety protocols, local codes, and industry regulations while working on HVAC equipment.
• Collaborate with other technicians and customer service teams to deliver high-quality service and ensure customer satisfaction.

What You Need

• Must have an EPA License
• Minimum 5+ years as a HVAC Service Technician
• Must pass a drug screen, MVR & background check
• Good work ethic and willingness to learn new methods.
• Physical dexterity

Willard West an Equal Opportunity Employer

Willard West Heating and Cooling is a trusted HVAC service provider based in Texas, offering top-notch heating, ventilation, and air conditioning solutions for both residential and commercial customers. With a focus on reliability and customer satisfaction, they specialize in everything from routine maintenance and repairs to complete system installations. Known for their skilled technicians and efficient service, Willard Heating and Cooling ensures optimal comfort for homes and businesses, all while prioritizing energy efficiency and the latest industry technologies. Whether you're in need of emergency repairs or looking to upgrade your HVAC system, Willard West Heating and Cooling has built a solid reputation for delivering quality and dependable service across Texas.