Senior HVAC Service Technician — Uncapped Pay & Growth

Willard Cooling, Heating, Plumbing, and Electrical; North Richland Hills (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Uncapped Pay

Medical, Prescription, Dental, Vision

Disability and Term Life Insurance

Matching 401(k)

On-going training & development and成长

Paid Holidays

Paid Time Off (PTO)

Job summary

Willard West Heating and Cooling in Texas is seeking an experienced HVAC Service Technician to diagnose, repair, and maintain residential and commercial systems. You will perform routine maintenance, troubleshoot issues, and ensure all work meets code and company standards with a focus on customer satisfaction.

You must have an EPA license and 5+ years of experience, pass a drug screen, MVR and background check, and be able to work with Service Titan to document repairs and recommendations.

Qualifications

• EPA license required.
• Minimum 5+ years as HVAC Service Technician.
• Must pass a drug screen, MVR & background check.
• Good work ethic and willingness to learn new methods.
• Physical dexterity.

Responsibilities

• Clean, adjust and repair HVAC systems- air handling units, duct work, vents, condensation drainage.
• Troubleshoot, diagnose, and solve HVAC system issues.
• Track repairs and work completed in trade software, Service Titan.
• Educate customers on system care, offering recommendations for improving performance and preventing future issues.
• Maintain detailed records of service performed, parts replaced, and issues identified during inspections, providing thorough reports to management and customers.
• Respond promptly to emergency service calls, ensuring timely repairs and minimizing system downtime.
• Ensure compliance with safety protocols, local codes, and industry regulations while working on HVAC equipment.
• Collaborate with other technicians and customer service teams to deliver high-quality service and ensure customer satisfaction.

Skills

Customer service

HVAC troubleshooting

Diagnostic skills

Team collaboration

Education

EPA License

Tools

Service Titan

Job description

Willard West Heating and Cooling in Texas is seeking an experienced HVAC Service Technician to diagnose, repair, and maintain residential and commercial systems. You will perform routine maintenance, troubleshoot issues, and ensure all work meets code and company standards with a focus on customer satisfaction.

You must have an EPA license and 5+ years of experience, pass a drug screen, MVR and background check, and be able to work with Service Titan to document repairs and recommendations.