HVAC Service Technician

Hiller Heating and AC; Jackson (TN); On-site; USD 34,440 - 48,216; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

Life insurance

Paid vacation

Paid holidays

401k Plan with Company Match

Paid Training

Employee Referral Program

Regular Performance Reviews

Job summary

Hiller Heating and AC in Jackson, TN is seeking a qualified HVAC technician to perform thorough inspections and ensure repairs meet code. You will manage parts orders and stay prepared for each service call.

Responsibilities include communication with customers, training apprentices, and maintaining professional conduct. EPA/NATE certifications are preferred, with a valid driver’s license required for field work.

Qualifications

• EPA Certified.
• High School diploma or GED required.
• NATE Certification preferred.
• HVAC certification or Diploma preferred.
• Valid driver’s license.

Responsibilities

• Perform a thorough and accurate HVAC inspection.
• Perform all HVAC repairs and replacements to applicable codes.
• Facilitate order for all parts required for appointments and ensure preparedness for the day of service.
• Submit purchase orders to dispatch or other designated purchasing team administrators.
• Effectively communicate with the customer regarding questions, concerns and problems.
• Train, coach and mentor apprentices.
• Maintain a courteous demeanor with customers and associates at all times.

Skills

HVAC troubleshooting

Repair & replacement

Customer communication

Team mentoring

Education

High School diploma or GED

EPA Certification

NATE Certification preferred

HVAC Certification/Diploma preferred

Job description

Our Mission

Be America’s Best home service company by providing care, growth and opportunity ensuring every team member is happy.

Hiller’s 17 locations across 4 states, proudly offers a 100% satisfaction guarantee of high-quality residential home services. With more than 34 years in business, Hiller’s family includes more than 850 Happy Faces, and a fleet of over 600 vehicles.

Why Join Hiller

At Hiller, we are committed to investing in our employees to help them reach their full potential. Through the development of trade knowledge and soft skills, our employees can succeed in their career AND family goals. With our core value of CARE and standards that define who we are as a company, you will have the opportunity to build a lucrative and rewarding career.

Here are even more reasons to join the Happy Hiller Team!

• Our Family Owned & Care Culture
• OUR VALUES
• Healthy Work/Life Balance
• Established Career Paths
• Advancement Opportunities
• Year-round work – NO LAYOFFS
• 401k Plan w/ Company Match
• Employee Referral Program
• Regular Performance Reviews
• Paid Training in our state-of-the-art facility

Benefits

• Medical, Dental & Vision insurance
• Long and Short-term disability
• Company paid $50,000 life insurance
• Company paid vacation
• Paid holidays
• Medical Flex Spending accounts – Family care

Job Responsibilities

• Perform a thorough and accurate HVAC inspection
• Perform all HVAC repairs and replacements to applicable codes.
• Facilitate order for all parts required for appointments and ensure preparedness for the day of service.
• Submit purchase orders to dispatch or other designated purchasing team administrators.
• Effectively communicate with the customer regarding questions, concerns and problems.
• Train, coach and mentor apprentices.
• Maintain a courteous demeanor with customers and associates at all times.

Knowledge, Skills And Abilities

• Have a minimum of 3 to 5 years of verifiable work experience in the HVAC industry.
• Knowledge of the fundamental operational functionality of residential air conditioning, heating, and ventilation equipment.
• Ability to troubleshoot problems with refrigerant, electrical, and duct systems on HVAC equipment.

Requirements

• EPA Certified.
• A High School diploma or general education degree (GED) required.
• NATE Certification preferred.
• HVAC certification or Diploma preferred.
• Valid driver’s license.
• $25 - $35 an hour.

We sincerely thank all applicants in advance for submitting their interest in this position.

Hiller is an EEOC employer.

Applicants will be required to undergo pre-employment drug screens and background checks.

Apply today if you have what it takes to be a part of the industry's best team in the home service industry!