HVAC Service Technician

CallJakes; Indiana; On-site; USD 52,000 - 80,000; Full time

Benefits offered by this job

Competitive Pay

Performance-Based Earning

Ongoing Training & Development

Career Growth

Team that Wants to Win

Established Company

Job summary

Jake’s Heating, Air & Plumbing is seeking an HVAC Service Turnover Technician who can troubleshoot residential systems, identify repair vs. replacement opportunities, and communicate clearly with homeowners. You will collaborate with Comfort Advisors and other technicians to deliver a seamless, high-quality service experience.

We value initiative, ownership, and a team-focused attitude. A valid driver’s license and a drive to grow professionally are essential for success in this role.

Qualifications

• Experience diagnosing and repairing residential HVAC equipment.
• Strong understanding of furnaces, air conditioners, heat pumps, refrigerant, and electrical systems.
• Ability to identify when replacement is more cost-effective than another repair.
• Comfortable explaining problems and recommendations to homeowners.
• Demonstrated initiative and goal-driven mindset.
• Collaborative team player who communicates across service, dispatch, and advisors.
• Valid driver’s license with a clean driving record.

Responsibilities

• Diagnose residential HVAC systems, identify issues, and provide the right solutions.
• Recognize when a system is near end-of-life and suggest replacement when appropriate.
• Coordinate with Comfort Advisors to create a smooth customer experience.
• Take accurate readings, document findings, and ensure issues are tracked.
• Explain problems and solutions clearly to homeowners, without pressure.
• Work with technicians, dispatch, and advisors to keep jobs moving and successful.
• Continuously improve technical knowledge and communication skills.
• Represent Jake's with professionalism and preparedness on every visit.

Skills

HVAC troubleshooting

Residential systems knowledge

Diagnostic judgement

Customer communication

Initiative

Team player

Valid driver’s license

Job description

Description

Jake’s Heating, Air & Plumbing is looking for an HVAC Service Turnover Technician who knows their way around a system, thinks on their feet, and knows the difference between another repair and a smarter long-term solution.

We're not looking for someone who just runs calls and checks boxes. We want someone who takes ownership, builds trust with homeowners, and knows how to turn a service call into an opportunity.

If you're competitive, confident in your skills, and motivated to make things happen, you might be exactly who we're looking for.

What You'll Be Doing

• Diagnose Like a Pro: Troubleshoot residential HVAC systems, identify issues, and provide the right solutions.
• Spot the Opportunity: Recognize when a system is reaching the end of its life and when replacement makes more sense than another repair.
• Make the Connection: Turn qualified replacement opportunities over to our Comfort Advisors and help create a seamless customer experience.
• Own Your Calls: Take accurate readings, document your findings, and make sure nothing falls through the cracks.
• Build Customer Confidence: Explain problems and solutions in a way homeowners understand. No pressure, just honest recommendations.
• Work as a Team: Partner with service technicians, dispatch, and Comfort Advisors to keep things moving and deliver results.
• Stay Sharp: Keep improving your technical knowledge, communication skills, and overall performance.
• Represent Jake's: Show up prepared, professional, and ready to deliver a great customer experience.

What We're Looking For

• Strong residential HVAC service and diagnostic experience.
• Solid knowledge of furnaces, air conditioners, heat pumps, refrigerant, and electrical systems.
• Ability to recognize legitimate repair versus replacement opportunities.
• Confidence communicating with homeowners and explaining recommendations.
• A competitive, goal-driven mindset with a desire to earn more.
• Strong problem-solving skills and the ability to think on your feet.
• Someone who takes initiative instead of waiting to be told what to do.
• A team player who understands that individual performance contributes to team success.
• Valid driver's license with an acceptable driving record.

Bottom line? We want someone who knows their craft, sees the bigger picture, and doesn't settle for average.

What's In It for You?

• Competitive Pay – Get paid for the experience and skills you bring to the table.
• Performance-Based Earning Opportunities – Your drive and results can put more money in your pocket.
• Ongoing Training & Development – Keep sharpening your skills and growing your career.
• Career Growth – Opportunities to advance as the company continues to grow.
• A Team That Wants to Win – Work alongside people who take pride in their work and push each other to improve.
• Established Company – Join a company that's been serving homeowners since 2006.

Why Jake's?

At Jake’s Heating, Air & Plumbing, we’re focused on building a team that moves with purpose, takes ownership, and delivers results.

We believe great technicians do more than fix equipment. They build relationships, solve problems, recognize opportunities, and help homeowners make confident decisions.

We want people who bring energy to the job, take pride in their performance, and aren't afraid to push themselves to the next level.

We don't wait for opportunities. We recognize them, act on them, and make things happen.