HVAC Service Technician

rodenhiserhomeservicesinc; Holliston (MA); On-site; USD 60,000 - 125,000; Full time

Benefits offered by this job

Health & Wellness benefits

Paid time off

401(k) match

Career development

Product discounts

Job summary

Rodenhiser Home Services Inc. in Holliston, MA is seeking an HVAC Service Technician to diagnose and repair heating and cooling systems, guiding customers to informed decisions about products and services.

You will complete residential service calls, build rapport, ask lifestyle questions to troubleshoot, train apprentices, and explain replacement options. The company offers a comprehensive benefits package and a base salary range of $60,000 to $125,000 depending on experience.

Qualifications

• Must have a current EPA universal certificate.
• Valid driver’s license with clean driving record.
• Hold at least one state license or certification.
• Proficient with basic HVAC service calls and safety standards.

Responsibilities

• Complete HVAC residential service calls within area of expertise.
• Establish customer rapport to build trust and deliver the right services.
• Ask lifestyle questions to troubleshoot system malfunctions.
• Educate customers on finance options and maintenance plans.
• Mentor HVAC apprentices to ensure accurate repairs and installations.
• Explain replacement opportunities for aging or inefficient systems.
• Maintain a clean, organized job site and well-inventoried truck.

Skills

Customer communication

Troubleshooting

Finance options knowledge

Mentoring apprentices

Safety standards

Education

EPA Universal Certification

State license or certification

Tools

HVAC tools

Job description

HVAC Service Technician

Rodenhiser Home Services Inc – Holliston, MA

Never job search again.

Rodenhiser has been crafting an elite team of HVAC technicians since 1928 who service thousands of happy customers throughout Massachusetts. With Rodenhiser’s size comes numerous advantages you won’t find elsewhere.

HVAC Service Technician

HVAC Service Technician Job Description:

Diagnose and repair heating and cooling systems in order to lead customers to informed, and confident buying decisions.

Key Duties:

• Complete HVAC residential service calls within your area of expertise.
• Establish customer rapport to instill confidence in team and deliver the right products and services.
• Ask proper lifestyle questions to troubleshoot system malfunctions.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Complete follow up calls assisting HVAC Service & Install departments
• Train and mentor HVAC apprentices to ensure quick, accurate repairs and installations.
• Explain replacement opportunities for aging, inefficient or underperforming systems.
• Maintain a clean, organized job site and well inventoried truck.

Requirements for our HVAC Service Technicians:

• Must have a current EPA universal certificate.
• Valid driver’s license and clean driving record.
• Hold at least one state license or certification.
• Demonstrated proficiency in all Junior Service Technician abilities.
• Competent in the use of all tools and resources related to basic service calls.
• Knowledge of HVAC/Plumbing and gas codes and proper electrical and HVAC safety standards.

Why Choose Rodenhiser?

• You are prepared. Our in-house training provides you hands-on experience with state-of-the-art equipment.
• You are never rushed. Rodenhiser’s scheduling ensures you will always have sufficient time to fully evaluate and fix the problem.
• You are never alone. Our team of nearly 100 experienced technicians create an in-the-field network you can always rely on.
• You are appreciated. Not just by the Rodenhiser team, but by so many satisfied customers you help every day.
• You have balance. Some field positions are eligible for flexible hours to best accommodate the needs of you and your family.
• You advance. We provide you a clear, concrete path to advancement so you can reach new heights. We are looking for nice people who want to grow with us.

What We Offer

• A career with purpose and growth in a respected, family-owned business.
• A supportive team that takes pride in helping clients and each other.
• Leadership that values your voice, your time, and your future.
• A culture where Nice People deliver Great Service – and it starts with you.

Rodenhiser Home Services is an equal-opportunity employer committed to fair and equitable pay practices. The expected base salary range for this position is $60,000-$125,000, based on responsibilities, experience, and other relevant factors. Employees may also be eligible for bonuses, commissions, or other variable compensation depending on their position. Total compensation is determined through a structured review considering experience, education, certifications, and licenses.

Comprehensive Benefits Package:

• Health & Wellness: Medical, Dental, Vision, Disability, Life, AD&D, MA PFML
• Time Off: Paid Vacation, Holidays, Parental Leave
• Financial: 401(k) match
• Growth: Tuition reimbursement, career development
• Perks: Product discounts and more

Join the team where your voice matters and your work makes a difference.

Equal Opportunity Employer, including disabled and veterans.