HVAC Service Technician

Rodenhiser Home Services, Inc.; Plymouth (MA); On-site; USD 60,000 - 125,000; Full time

Benefits offered by this job

Health & Wellness benefits

Paid time off

401(k) match

Tuition reimbursement

Product discounts

Job summary

Rodenhiser Home Services, Inc. in Massachusetts is seeking an experienced HVAC Service Technician to diagnose and repair heating and cooling systems, guiding customers to informed decisions and ensuring quality service.

You will work on residential calls with a strong emphasis on safety, efficiency, and customer satisfaction. Required EPA Universal certification, a valid driver's license, and state licensure or certification.

Qualifications

• EPA Universal Certification required.
• Valid driver's license with clean record.
• State license or certification required.
• Proficiency with HVAC tools and basic service calls.
• Knowledge of HVAC/plumbing and gas codes and safety standards.

Responsibilities

• Diagnose and repair heating and cooling systems.
• Interact with customers to explain issues and options.
• Complete residential service calls within area of expertise.
• Educate customers on finance options and maintenance plans.
• Follow up with HVAC Install and Service departments as needed.
• Train and mentor HVAC apprentices for accurate repairs and installations.
• Explain replacement opportunities for aging systems.
• Maintain a clean, organized job site and truck inventory.

Skills

Valid driver’s license

HVAC tools proficiency

Customer rapport

Problem troubleshooting

Safety standards knowledge

Junior Service Technician abilities

Education

EPA Universal Certification

State license or certification

Job description

Salary range: $60,000-$125,000

Never job search again.

Rodenhiser has been crafting an elite team of HVAC technicians since 1928 who service thousands of happy customers throughout Massachusetts. With Rodenhiser's size comes numerous advantages you won't find elsewhere.

HVAC Service Technician Job Description:

Diagnose and repair heating and cooling systems in order to lead customers to informed, and confident buying decisions.

Key Duties:

• Complete HVAC residential service calls within your area of expertise
• Establish customer rapport to instill confidence in team and deliver the right products and services
• Ask proper lifestyle questions to troubleshoot system malfunctions
• Educate and assist customers in choosing the best finance options and maintenance plans
• Complete follow up calls assisting HVAC Service & Install departments
• Train and mentor HVAC apprentices to ensure quick, accurate repairs and installations
• Explain replacement opportunities for aging, inefficient or underperforming systems
• Maintain a clean, organized job site and well inventoried truck

Requirements for our HVAC Service Technicians:

• Must have a current EPA universal certificate
• Valid driver's license and clean driving record
• Hold at least one state license or certification
• Demonstrated proficiency in all Junior Service Technician abilities
• Competent in the use of all tools and resources related to basic service calls
• Knowledge of HVAC/Plumbing and gas codes and proper electrical and HVAC safety standards

Why Choose Rodenhiser?

• You are prepared. Our in-house training provides you hands-on experience with state-of-the-art equipment
• You are never rushed. Rodenhiser's scheduling ensures you will always have sufficient time to fully evaluate and fix the problem
• You are never alone. Our team of nearly 100 experienced technicians create an in-the-field network you can always rely on
• You are appreciated. Not just by the Rodenhiser team, but by so many satisfied customers you help every day
• You have balance. Some field positions are eligible for flexible hours to best accommodate the needs of you and your family
• You advance. We provide you a clear, concrete path to advancement so you can reach new heights. We are looking for nice people who want to grow with us

What We Offer

• A career with purpose and growth in a respected, family-owned business
• A supportive team that takes pride in helping clients and each other
• Leadership that values your voice, your time, and your future
• A culture where Nice People deliver Great Service - and it starts with you

Rodenhiser Home Services is an equal-opportunity employer committed to fair and equitable pay practices. The expected base salary range for this position is $60,000-$125,000, based on responsibilities, experience, and other relevant factors. Employees may also be eligible for bonuses, commissions, or other variable compensation depending on their position. Total compensation is determined through a structured review considering experience, education, certifications, and licenses.

Comprehensive Benefits Package:

• Health & Wellness: Medical, Dental, Vision, Disability, Life, AD&D, MA PFML
• Time Off: Paid Vacation, Holidays, Parental Leave
• Financial: 401(k) match
• Growth: Tuition reimbursement, career development
• Perks: Product discounts and more

Join the team where your voice matters and your work makes a difference.

Equal Opportunity Employer, including disabled and veterans.