HVAC Service Maintenance Technician

Rodenhiser Home Services, Inc.; Holliston (MA); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Health & Wellness: Medical, Dental, V…

Time Off: Vacation, Holidays, Parental

Job summary

Rodenhiser Home Services, Inc. in Holliston, MA is seeking an experienced HVAC technician to complete preventive maintenance on our in-house installed systems. You will educate customers on system status and service options while maintaining accurate invoices and clean service trucks.

You should have 1–3 years in the field, EPA universal certification, and active trade schooling or apprenticeship credentials. A valid license and knowledge of safety standards are required.

Qualifications

• 1-3 years in the field.
• Capable of preventive maintenance on HVAC systems 10 years old or newer.
• Knowledge of gas pressures, sub cool, super heat, combustion tests and static pressures.
• Current Apprenticeship card/license or formal trade schooling.
• Intimate knowledge and use of related trade tools/equipment.
• Must have completed trade schooling or equivalent experience.
• Must have current EPA universal certificate.
• Knowledge of HVAC/Plumbing and gas codes and safety standards.

Responsibilities

• Complete preventive maintenance calls on HVAC systems installed by Rodenhiser.
• Educate customers on system status and issues.
• Explain replacement opportunities for aging or inefficient systems.
• Establish customer rapport to recommend appropriate products and services.
• Assist customers in choosing finance options and maintenance plans.
• Maintain a clean, organized job site and well-inventoried truck.
• Ensure accurate and timely invoices, time cards, and feedback.

Skills

Preventive maintenance knowledge

HVAC troubleshooting

Customer rapport

Education

Apprenticeship card/license

Formal trade schooling

Tools

HVAC tools

Gas pressure testing tools

Refrigeration gauges

Job description

Never job search again.

Rodenhiser has been crafting an elite team of technicians since 1928 who service thousands of happy customers. With Rodenhiser’s size comes numerous advantages you won’t find elsewhere.

At Rodenhiser:

• You are prepared. Rodenhiser’s in-house training will provide you hands-on experience with state-of-the-art equipment.
• You are never rushed. Rodenhiser’s scheduling ensures you will always have sufficient time to fully evaluate and fix the problem.
• You are never alone. Rodenhiser’s team of nearly 100 experienced technicians create an in-the-field network you can always rely on.
• You are appreciated. Not just by the Rodenhiser team, but by so many satisfied customers you help every day.
• You have balance. Some field positions are eligible for flexible hours to best accommodate the needs of you and your family.
• You advance. Rodenhiser provides you a clear, concrete path to advancement so you can reach new heights. We are looking for nice people who want to grow with us.
• You have fun. From frequent BBQ’s and holiday parties to softball games and 5Ks to community service events, the Rodenhiser family does it all!

At Rodenhiser, we already have all of these benefits. Don’t you want them too?

The Big Task

Complete all preventive maintenance calls on HVAC systems installed by Rodenhiser. Educate customers on the status of their systems and any pertinent issues.

Key Sub Tasks

• Explain replacement opportunities for aging, inefficient or underperforming systems
• Know how to establish customer rapport to sell the right products and services
• Ask the right lifestyle questions to troubleshoot heating, cooling and plumbing system malfunctions
• Educate and assist customers in choosing the best finance options and maintenance plans
• Maintain a clean, organized job site and well inventoried truck
• Be accurate and timely with invoices, time cards, curbside feedback and option sheets

Desired Skills And Experience

• 1-3 years’ experience in the field.
• Capacity to perform preventive maintenance service on HVAC systems 10 years or newer.
• Competent at checking gas pressures, sub cool, super heat, combustion tests and static pressures.
• Current Apprenticeship card/license or formal trade schooling.
• Intimate knowledge and ability to use related trade tools/equipment.
• Must have successful completion of trade related schooling or equivalent experience
• Must have current EPA universal certificate
• Knowledge of HVAC/Plumbing and gas codes and proper electrical and HVAC safety standards

What We Offer

• A career with purpose and growth in a respected, family-owned business
• A supportive team that takes pride in helping clients and each other
• Leadership that values your voice, your time, and your future
• A culture where Nice People deliver Great Service – and it starts with you

Rodenhiser Home Services is an equal-opportunity employer committed to fair and equitable pay practices. The expected base salary range for this position is $55,000-$80,000, based on responsibilities, experience, and other relevant factors. Employees may also be eligible for bonuses, commissions, or other variable compensation depending on their position. Total compensation is determined through a structured review considering experience, education, certifications, and licenses.

Comprehensive Benefits Package:

• Health & Wellness: Medical, Dental, Vision, Disability, Life, AD&D, MA PFML
• Time Off: Paid Vacation, Holidays, Parental Leave
• Financial: 401(k) match
• Growth: Tuition reimbursement, career development
• Perks: Product discounts and more

Join the team where your voice matters and your work makes a difference.