HVAC Service Technician

Ace Hardware Corporation; Conover (NC); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

401(k) retirement plan with company matching

Medical, dental, and vision insurance

Paid time off and holidays

Tuition assistance

Volunteer time off

Job summary

Ace Hardware Corporation seeks an experienced HVAC Technician in Conover, North Carolina. The role involves delivering exceptional HVAC services and ensuring customer satisfaction, while maintaining equipment and educating customers on system improvements.

Candidates must have a minimum of 3 years HVAC experience and an EPA Universal Certification. Compensation includes competitive pay, commission, and a range of benefits including 401(k) and medical coverage.

Qualifications

• Minimum 3 years HVAC experience.
• Valid driver's license and a clean Motor Vehicle Record.
• EPA Universal Certification required.

Responsibilities

• Deliver exceptional HVAC service ensuring customer satisfaction.
• Diagnose and repair a variety of residential equipment.
• Educate customers on improvements for comfort and efficiency.

Skills

HVAC experience

Knowledge of HVAC best practices

EPA Universal Certification

Valid driver’s license

High standards of workmanship

Growth mindset

Team player

Job description

Compensation: $25.00 per hour plus commission.

Job Responsibilities

• Deliver exceptional and efficient residential HVAC service, ensuring customer satisfaction.
• Diagnose, troubleshoot, and repair a wide range of residential equipment, including forced‑air, steam, hot‑water, oil, ductless, and other systems.
• Use specialized diagnostic tools to balance airflow, fuel, refrigerant, and electrical systems.
• Maintain accurate logs of all work performed and manage truck inventory for flat‑rate repairs.
• Educate and advise customers on improvements that enhance comfort, efficiency, or safety.
• Support the development of junior service technicians by sharing knowledge and experience.
• Adhere to all company systems, procedures, and administrative requirements within the service department.

Qualifications

• Minimum 3years HVAC experience.
• Strong knowledge of HVAC industry best practices and building codes.
• EPA Universal Certification.
• Valid driver’s license and a clean Motor Vehicle Record.
• Demonstrates high standards of workmanship, integrity, and continuous improvement.
• Growth mindset, resilience under pressure, and willingness to hustle.
• Positive team player who is dependable and consistent.

Physical Requirements

• Physically able to lift 50pounds and perform repetitive tasks.
• Prolonged standing, kneeling, crawling, and ladder climbing.
• Work outdoors in heat and cold conditions.
• Clear hearing and ability to communicate verbally.

Benefits & Compensation

• Competitive hourly pay plus commission and incentive opportunities based on role.
• 401(k) retirement plan with company matching.
• Comprehensive medical, dental, vision, short–term and long–term disability, and life insurance.
• Paid time off and holidays.
• Tuition assistance and ongoing professional development programs.
• Volunteer time off for community service.

Equal Opportunity Employer

Our company is committed to promoting equal employment opportunities and preventing discrimination of any kind in accordance with all applicable federal and state laws.