A leading HVAC services company in Columbia, South Carolina is seeking an HVAC Manager / Service Tech to oversee servicing and repairs. Responsibilities include diagnosing systems, performing preventative maintenance, and ensuring customer satisfaction. Candidates should have experience in HVAC servicing and be able to communicate effectively with customers. Comprehensive benefits such as medical and dental insurance, paid vacations, and a 401(k) plan are offered.
Qualifications
Experience in servicing HVAC equipment.
Ability to use various hand tools and follow technical specifications.
Effective communication skills to represent the company.
Responsibilities
Servicing products and ensuring customer satisfaction.
Diagnosing and repairing units at customer locations.
Performing preventative maintenance and site surveys.
Job description
HVAC Manager / Service Tech
Job Responsibilities & Requirements
Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction.
Uses a variety of hand‑tools, following blueprints or engineering specifications, to diagnose and repair units.
Identifies, analyzes, diagnoses, and repairs systems and products at customer’s location.
Performs preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers.
Prepares for on‑site installation and repairs by examining building layout, anticipating difficulties, gathering materials, and coordinating on‑site work as necessary.
Inspects vehicles by checking vehicle condition and cleanliness.
Able to quote jobs.
Maintains equipment by inspecting for signs of wear; notifies customer and/or Operations Manager of findings.
Documents work by completing paperwork on each job and maintaining files.
Represents company by serving as a direct customer contact.
Determines parts to order for repairs and timeliness of need.
Records parts, material, labor, subs and other cost data per assignment and returns unused resources.
Turns in all required paperwork and reports in a timely manner.
Keeps current on all products concerning installation, operation, maintenance, service and repair.
Reads and interprets product specifications.
Provides technical support to customers.
Reviews product sales metrics and works with management to develop appropriate product selling plans and programs.