A HVAC service company in Spartanburg, SC is seeking an HVAC Manager/Service Tech to ensure customer satisfaction while servicing products and equipment. The role involves diagnosing, repairing, and performing preventative maintenance on HVAC systems. Candidates should have experience with technical support, strong problem-solving skills, and the ability to work independently. Benefits include medical and dental insurance, paid vacations, and a 401(k) retirement plan with generous company match.
Qualifications
Experience with servicing HVAC systems.
Ability to read and interpret blueprints and engineering specifications.
Strong technical support and customer service skills.
Responsibilities
Service products and equipment on assigned projects.
Diagnose and repair HVAC units at customer locations.
Perform preventative maintenance and site surveys.
Prepare for installations by gathering materials and coordinating work.
Represent the company as a direct customer contact.
Job description
HVAC Manager / Service Tech
Job Responsibilities & Requirements
Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction.
Uses a variety of hand‑tools, following blueprints or engineering specifications, to diagnose and repair units.
Identifies, analyzes, diagnoses, and repairs systems and products at customer’s location.
Performs preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers.
Prepares for on‑site installation and repairs by examining building layout, anticipating difficulties, gathering materials, and coordinating on‑site work as necessary.
Inspects vehicles by checking vehicle condition and cleanliness.
Able to quote jobs.
Maintains equipment by inspecting for signs of wear; notifies customer and/or Operations Manager of findings.
Documents work by completing paperwork on each job and maintaining files.
Represents company by serving as a direct customer contact.
Determines parts to order for repairs and timeliness of need.
Records parts, material, labor, subs and other cost data per assignment and returns unused resources.
Turns in all required paperwork and reports in a timely manner.
Keeps current on all products concerning installation, operation, maintenance, service and repair.
Reads and interprets product specifications.
Provides technical support to customers.
Reviews product sales metrics and works with management to develop appropriate product selling plans and programs.