HVAC Manager / Service Tech
Job Responsibilities & Requirements
- Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction.
- Uses a variety of hand‑tools, following blueprints or engineering specifications, to diagnose and repair units.
- Identifies, analyzes, diagnoses, and repairs systems and products at customer’s location.
- Performs preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers.
- Prepares for on‑site installation and repairs by examining building layout, anticipating difficulties, gathering materials, and coordinating on‑site work as necessary.
- Inspects vehicles by checking vehicle condition and cleanliness.
- Able to quote jobs.
- Maintains equipment by inspecting for signs of wear; notifies customer and/or Operations Manager of findings.
- Documents work by completing paperwork on each job and maintaining files.
- Represents company by serving as a direct customer contact.
- Determines parts to order for repairs and timeliness of need.
- Records parts, material, labor, subs and other cost data per assignment and returns unused resources.
- Turns in all required paperwork and reports in a timely manner.
- Keeps current on all products concerning installation, operation, maintenance, service and repair.
- Reads and interprets product specifications.
- Provides technical support to customers.
- Reviews product sales metrics and works with management to develop appropriate product selling plans and programs.
- Effectively performs needs assessments, develops sales proposals, estimates, specifications and presentations.
Benefits Offered
- Medical Insurance
- Dental Insurance
- Paid Vacations
- 401(k) retirement plan with generous company match