HVAC Service Technician

Lane Valente Industries; Biloxi (MS); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Paid Vacations

401(k) retirement plan with generous company match

Job summary

A leading HVAC services provider in Biloxi seeks an HVAC Manager/Service Tech responsible for servicing products and ensuring customer satisfaction. Role includes diagnosing and repairing units, performing preventative maintenance, and providing technical support. Candidates should have experience in the HVAC industry and strong communication skills. Benefits include medical insurance, dental insurance, paid vacations, and a 401(k) retirement plan with a generous company match.

Qualifications

• Experience in HVAC systems and customer service.
• Ability to diagnose and repair HVAC products and systems.
• Familiarity with safety regulations and blueprints.

Responsibilities

• Servicing products and ensuring customer satisfaction.
• Diagnosing and repairing units following specifications.
• Performing preventative maintenance and site surveys.
• Documenting work and maintaining job files.
• Providing technical support and sales proposals.

Skills

Customer satisfaction

Hand-tool usage

Technical support

Preventative maintenance

Sales proposal development

Job description

HVAC Manager / Service Tech

Job Responsibilities & Requirements

• Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction.
• Uses a variety of hand‑tools, following blueprints or engineering specifications, to diagnose and repair units.
• Identifies, analyzes, diagnoses, and repairs systems and products at customer’s location.
• Performs preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers.
• Prepares for on‑site installation and repairs by examining building layout, anticipating difficulties, gathering materials, and coordinating on‑site work as necessary.
• Inspects vehicles by checking vehicle condition and cleanliness.
• Able to quote jobs.
• Maintains equipment by inspecting for signs of wear; notifies customer and/or Operations Manager of findings.
• Documents work by completing paperwork on each job and maintaining files.
• Represents company by serving as a direct customer contact.
• Determines parts to order for repairs and timeliness of need.
• Records parts, material, labor, subs and other cost data per assignment and returns unused resources.
• Turns in all required paperwork and reports in a timely manner.
• Keeps current on all products concerning installation, operation, maintenance, service and repair.
• Reads and interprets product specifications.
• Provides technical support to customers.
• Reviews product sales metrics and works with management to develop appropriate product selling plans and programs.
• Effectively performs needs assessments, develops sales proposals, estimates, specifications and presentations.

Benefits Offered

• Medical Insurance
• Dental Insurance
• Paid Vacations
• 401(k) retirement plan with generous company match