HVAC Service Technician

Carroll Home Services, LLC; Baltimore (MD); Hybrid; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical coverage

Retirement Savings

Overtime opportunities

Advancement opportunities

Job summary

Carroll Home Services, LLC seeks an HVAC Service Technician to service customer homes, troubleshoot heating and cooling equipment, and provide exceptional customer support. You will be the public face of the company during in-home visits and must communicate clearly while ensuring safety and quality.

The role offers overtime opportunities, a competitive compensation package, and potential advancement as the company grows. A valid driver’s license and HVAC experience are preferred.

Qualifications

• High School Diploma or equivalent; HVAC certifications are a plus.
• Experience servicing residential AC and heating equipment.
• Valid driver’s license and ability to meet the company’s motor vehicle policy.
• Strong communication and interpersonal skills.
• Willingness to expand technical knowledge and obtain new licenses.
• Ability to work independently while maintaining high performance.

Responsibilities

• Make service calls to customer homes and provide troubleshooting and repair service.
• Maintain a professional and friendly image and advocate for the company and its brand.
• Identify revenue opportunities, recommend and close sales when possible.
• Perform efficiency tests on combustion related installations.
• Communicate with Dispatcher and Service departments; prepare accurate daily paperwork.
• Maintain a clean service van and properly account for tools and inventory.

Skills

Technical skills

Communication

Customer service

Education

High School Diploma or Equivalent

HVAC certifications

Job description

Are you interested in taking your next career step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for highly skilled individuals to serve as HVAC Service Technicians. You will provide our customers with expert service for their home heating systems and equipment.

In this role, you will effectively serve as the public face of our company as you make in-home service visits. Therefore, in addition to your technical expertise, you will also make use of your customer service talents. Shifts include days, nights, weekends, and holidays, with paid overtime. We offer competitive compensation and benefits for full time staff, as well overtime opportunities during the busy winter season. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make and if you meet our qualifications, we want to talk with you!

Responsibilities:

As an HVAC Service Technician, you will make service calls to customer homes and provide them with expert troubleshooting and repair service to a variety of equipment, particularly their heating systems. As you will be the main point of contact between the company and our customers, you will also maintain a professional and friendly image and serve as an advocate for the company and our brand.

Specific duties include:

• Assessing customers' equipment and service needs


• Troubleshooting and repairing residential AC equipment, heating, and other equipment


• Identifying revenue-generating opportunities, making recommendations to customers, and closing any sales that can be immediately performed


• Performing efficiency tests on all combustion related installations


• Preparing accurate daily paperwork


• Communicating with Dispatcher and Service departments


• Utilizing all applicable safety equipment and personal protective equipment (PPE)


• Maintaining a clean and neat service van and properly accounting for assigned tools and parts inventory

Requirements:

As an HVAC Service Technician, you will combine technical expertise with a personable, approachable and helpful personality. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication and interpersonal skills as well as a commitment to providing the best and most responsive customer service.

Specific qualifications include:

• High School Diploma or Equivalent; HVAC certifications a plus


• Prior experience servicing residential Air Conditioning and Heating equipment


• Valid driver's license and ability to meet the company's motor vehicle policy


• Exceptional technical skills as well as strong communication skills


• Willingness to expand your technical and repair knowledge; obtain new licenses and commitment to professional growth


• Ability to support our company brand as an advocate


• Must be able to work independently while safely maintaining a high level of performance

As an HVAC Service Technician, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility with us.

Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:

• Medical coverage (F/T Staff)


• Retirement Savings

Build a rewarding career with an industry leader!
We are proud to be an equal opportunity employer and are committed to a drug and alcohol-free workplace.

Job Description

Posting Location

Full Time - Regular

$26.25 - $26.25

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select 'Decline to Identify' for each question. Thank you for your voluntary cooperation.