HVAC Service Technician

JOHN C FLOOD; Alexandria (VA); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Health benefits (Medical, Dental, and

Paid holidays

401(k) with company match

Take-home company vehicle

Company-provided tools

Paid training

Team-oriented culture

Mon-Fri schedule 7:30 AM-4:30 PM

Job summary

John C. Flood is seeking an Experienced Residential HVAC Service Technician. Join a long-established home services company serving Northern Virginia, Maryland, and DC, known for investing in its people and delivering customer-centric care.

You will diagnose, service, and repair a range of residential HVAC systems, educate homeowners on options, and collaborate with teams to ensure top-notch results on every call. This role offers steady work, training, and growth in a supportive culture.

Qualifications

• 3+ years of residential HVAC service experience.
• Strong diagnostic, troubleshooting, and repair skills.
• Experience servicing and repairing residential HVAC equipment.
• EPA Certification preferred.
• Knowledge of local HVAC codes and best practices.

Responsibilities

• Troubleshoot, diagnose, and repair residential HVAC systems.
• Perform maintenance, repairs, and testing on furnaces, air conditioners, heat pumps, mini-splits, and indoor air quality equipment.
• Work safely in attics, crawlspaces, and other residential environments.
• Educate homeowners and provide detailed repair and replacement options.
• Present financing and maintenance plan options when appropriate.
• Ensure systems are operating safely and efficiently.
• Deliver an exceptional customer experience on every call.
• Collaborate with dispatch and customer service teams to provide seamless service.
• Maintain a clean, organized vehicle and job site.
• Complete invoices, documentation, and service records accurately and promptly.
• Participate in ongoing training and company meetings.

Skills

HVAC diagnostics

Residential service

Customer service

EPA certification

ServiceTitan experience

Local codes knowledge

Physical stamina

Tools

ServiceTitan

Job description

Experienced Residential HVAC Tech? Build Your Career with a Company That Invests in You.

For more than 120 years, John C. Flood has been one of the most trusted names in home services across Northern Virginia, Maryland, and Washington, D.C. Our reputation has been built by exceptional people who take pride in their craft, put customers first, and want to be part of something bigger than themselves.

We’re looking for a skilled Residential HVAC Service Technician who wants more than just another job. At John C. Flood, you'll find steady work, strong earning potential, career growth opportunities, and a team that genuinely supports one another.

What We Offer:

• Competitive hourly pay plus performance bonuses, commissions, and spiffs.
• Top technicians have the opportunity to earn six-figure incomes.
• Company-sponsored health benefits (Medical, Dental, and Vision).
• Company-sponsored PTO and paid holidays.
• 401(k) with company match.
• Paid ongoing training and career development opportunities.
• Take-home company vehicle and fuel card provided.
• Company-provided tools and technology.
• A supportive, team-oriented culture built on integrity, professionalism, and customer care.
• Monday-Friday schedule: 7:30 AM-4:30 PM.

What You’ll Do:

• Troubleshoot, diagnose, and repair residential HVAC systems.
• Perform maintenance, repairs, and testing on furnaces, air conditioners, heat pumps, mini-splits, and indoor air quality equipment.
• Work safely in attics, crawlspaces, and other residential environments when necessary.
• Educate homeowners and provide detailed repair and replacement options.
• Present financing and maintenance plan options when appropriate.
• Ensure systems are operating safely and efficiently.
• Deliver an exceptional customer experience on every call.
• Collaborate with dispatch and customer service teams to provide seamless service.
• Maintain a clean, organized vehicle and job site.
• Complete invoices, documentation, and service records accurately and promptly.
• Participate in ongoing training and company meetings.

What You Need:

• Three (3)+ years of residential HVAC service experience.
• Strong diagnostic, troubleshooting, and repair skills.
• Experience servicing and repairing residential HVAC equipment.
• EPA Certification preferred.
• ServiceTitan experience highly desirable.
• Knowledge of local HVAC codes and best practices.
• Ability to lift 50 pounds and work in varying positions and environments.
• Clean driving record.
• Excellent communication and customer service skills.
• Strong attention to detail and follow-through.
• High integrity and a commitment to doing the right thing for customers.
• Competitive, team-oriented mindset with a desire to continuously improve.