HVAC Service Supervisor: Lead Tech Team & Growth

Logan Inc; Columbus (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) with company match

Job summary

Logan Services, Inc. in Columbus, OH seeks a Service Supervisor – On-Site to lead and develop a team of Service Technicians while driving performance and revenue growth in the Columbus market.

This role oversees service processes, sales support, and team development to ensure exceptional customer experience and operational excellence. You will mentor technicians, coordinate training programs, and partner with leadership to recruit and retain top talent in a fast-paced environment.

Qualifications

• Strong background in residential HVAC.
• Proven track record of driving service revenue while developing others.
• Ability to stay composed under pressure and keep the customer experience top of mind.

Responsibilities

• Lead, coach, and develop all Columbus Service Technicians through regular check-ins, performance reviews, and accountability for performance and behavior.
• Drive technical growth and revenue generation by executing structured Spring and Fall training plans and mentoring technicians in the field.
• Support recruitment, retention, and apprenticeship development while serving as the primary resource for process, sales, and technical guidance.
• Monitor and report team performance metrics, collaborate with Sales Management to strengthen value creation, and assist with customer issue resolution in a coaching capacity.

Skills

Residential HVAC

Leadership

Coaching

Revenue growth

Job description

Logan Services, Inc. in Columbus, OH seeks a Service Supervisor – On-Site to lead and develop a team of Service Technicians while driving performance and revenue growth in the Columbus market.

This role oversees service processes, sales support, and team development to ensure exceptional customer experience and operational excellence. You will mentor technicians, coordinate training programs, and partner with leadership to recruit and retain top talent in a fast-paced environment.