HVAC Service Supervisor

Logan Inc; Columbus (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) with company match

Job summary

Logan Services, Inc. in Columbus, OH seeks a Service Supervisor – On-Site to lead and develop a team of Service Technicians while driving performance and revenue growth in the Columbus market.

This role oversees service processes, sales support, and team development to ensure exceptional customer experience and operational excellence. You will mentor technicians, coordinate training programs, and partner with leadership to recruit and retain top talent in a fast-paced environment.

Qualifications

• Strong background in residential HVAC.
• Proven track record of driving service revenue while developing others.
• Ability to stay composed under pressure and keep the customer experience top of mind.

Responsibilities

• Lead, coach, and develop all Columbus Service Technicians through regular check-ins, performance reviews, and accountability for performance and behavior.
• Drive technical growth and revenue generation by executing structured Spring and Fall training plans and mentoring technicians in the field.
• Support recruitment, retention, and apprenticeship development while serving as the primary resource for process, sales, and technical guidance.
• Monitor and report team performance metrics, collaborate with Sales Management to strengthen value creation, and assist with customer issue resolution in a coaching capacity.

Skills

Residential HVAC

Leadership

Coaching

Revenue growth

Job description

Columbus Service Supervisor – On-Site

You bring your best every day and want to lead somewhere that values performance, accountability, and people.

Who We Are

We’ve proudly served the Dayton area since 1969 and have grown into Columbus, Cincinnati, and Northern Kentucky by being intentional about who we bring onto our team. Our customers feel the difference. At Logan Services, doing things the right way matters. We believe excellence comes from strong foundations, teamwork, and pride in what you do. We value integrity, continuous learning, and showing up for one another. People often come to Logan looking for a job and stay because they find a fulfilling career and opportunities to excel.

Why Choose Logan Services?

• Competitive pay – Excellence is recognized and rewarded.
• Benefits – Comprehensive benefits including medical, dental, and vision insurance; short- and long-term disability; voluntary life insurance; and 100% company-paid group term life and AD&D coverage.
• Work–Life Balance — Weekly PTO accrual starting at 56 hours per year, growing with tenure, plus 24 hours of sick time.
• Traditional 401(k) with a 4% company match and a Roth contribution option.
• Bonus and profit-sharing opportunities tied to individual and company performance.
• Paid Training & Leadership Development – Grow your leadership skills and technical expertise in a supportive environment.

Our PARTE Values

• P – People First – We believe every person matters. We lead with respect, compassion, and care- for our team, our customers, and our communities- because people are the heart of everything we do.
• A – Agile – We are responsive and embrace change with courage and creativity, with speed, purpose, flexibility, and forward thinking; we turn challenges into opportunities.
• R – Radical Ownership – We rise to every challenge by taking full responsibility for our actions, decisions, and outcomes. We don't just point to problems-we become the solution.
• T – Teamwork – We lift each other up and win as one. Through trust, collaboration and open communication, we achieve more- delivering the best for our customers, our company and each other.
• E – Excellence – Good enough is never enough. We strive for greatness in everything we do, fueled by passion and a commitment to exceed expectations every step of the way.

The Big Task

Lead, coach, and develop all Service Technicians in the Columbus market. Drive performance, revenue growth, and technician progression while supporting recruitment, retention, and a culture of excellence. Serve as the primary leader for service processes, sales support, and team development.

Key Sub Task

• Lead and develop all Columbus Service Technicians through regular check-ins, monthly performance reviews, coaching, and accountability for performance and behavior.
• Drive technical growth and revenue generation by executing structured Spring and Fall training plans and mentoring technicians in the field.
• Support recruitment, retention, and apprenticeship development while serving as the primary resource for process, sales, and technical guidance.
• Monitor and report team performance metrics, collaborate with Sales Management to strengthen value creation, and assist with customer issue resolution in a coaching capacity.

Desired Skills and Experience

If you have a strong background in residential HVAC and a proven track record of driving service revenue while developing others, you could be the right fit for the Columbus Service Supervisor role at Logan Services. If you take initiative, think strategically, and stay composed under pressure, while always keeping the customer experience top of mind, you’ll fit right into our leadership team. Learn more about us at logan-inc.com.

Equal Opportunity Employer

Logan Services, Inc. is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.