HVAC Service Sales Manager

3M HEALTHCARE; Irving (TX); On-site; USD 121,000 - 185,000; Full time

Job summary

Johnson Controls is seeking a Service Sales Leader in Irving, TX to drive growth of our local service business across controls, fire, mechanical, and retrofit opportunities. You will lead a high‑performing team delivering customer solutions and expanding our market presence.

The role emphasizes developing account plans, aligning sales and operations, mentoring staff, and building long‑term partnerships with key customers while maintaining compliance and leveraging industry events.

Qualifications

• Bachelor’s degree in Engineering, Business, Marketing, or a related field.
• Eight to ten years of progressive experience in HVAC sales or operations.
• At least three years of experience leading or developing others in a supervisory or leadership role.
• Strong ability to build relationships and communicate effectively with both technical and non-technical audiences.
• A passion for developing people, building teams, and delivering an excellent customer experience.

Responsibilities

• Lead and manage the assigned Building Technologies and Solutions service sales portfolio to achieve targets for revenue, growth, and profitability.
• Expand market presence by developing new customer relationships and growing existing accounts, especially within key and target accounts.
• Partner with your team to identify, qualify, and pursue new opportunities while continuously expanding the scope of services delivered to customers.
• Ensure account plans are developed and maintained for key customers to support long-term growth.
• Analyze market trends, competitive activity, and customer needs to guide sales strategies and drive business performance.
• Align sales and operations teams to deliver a seamless customer experience and support overall branch objectives.
• Establish and manage territory ownership and account assignments in alignment with regional direction.
• Foster a collaborative and inclusive team environment across functions and geographies.
• Monitor customer satisfaction and take proactive steps to address concerns and strengthen relationships.
• Build and maintain strong personal relationships with key customers to support long-term partnerships and growth opportunities.
• Review proposals and estimates to ensure accuracy, quality, and alignment with business goals.
• Ensure sales processes, tools, and standards are consistently followed and that team members are well trained and supported.
• Promote collaboration across selling segments to maximize opportunities within the territory.
• Set clear goals and expectations for the team and provide ongoing coaching and feedback to support performance and development.
• Lead hiring, onboarding, and development of the sales team in partnership with branch leadership.
• Conduct regular one-on-one meetings, field coaching, and performance discussions to support individual and team success.
• Ensure compliance with company policies, as well as local, state, and federal regulations.
• Represent Johnson Controls in the local community through industry events, partnerships, and outreach activities.

Skills

Relationship building

Communication

Leadership

HVAC sales

People development

Education

Bachelor’s degree in Engineering, Business, Marketing, or a related field

Job description

Responsibilities

As a Service Sales Leader, you will play a key role in driving the success and growth of our local service business. You will lead a high‑performing sales team focused on delivering solutions that support our customers across controls, fire, mechanical, planned service agreements, operations and maintenance, and retrofit opportunities.

• Lead and manage the assigned Building Technologies and Solutions service sales portfolio to achieve targets for revenue, growth, and profitability.
• Expand market presence by developing new customer relationships and growing existing accounts, especially within key and target accounts.
• Partner with your team to identify, qualify, and pursue new opportunities while continuously expanding the scope of services delivered to customers.
• Ensure account plans are developed and maintained for key customers to support long‑term growth.
• Analyze market trends, competitive activity, and customer needs to guide sales strategies and drive business performance.
• Align sales and operations teams to deliver a seamless customer experience and support overall branch objectives.
• Establish and manage territory ownership and account assignments in alignment with regional direction.
• Foster a collaborative and inclusive team environment across functions and geographies.
• Monitor customer satisfaction and take proactive steps to address concerns and strengthen relationships.
• Build and maintain strong personal relationships with key customers to support long‑term partnerships and growth opportunities.
• Review proposals and estimates to ensure accuracy, quality, and alignment with business goals.
• Ensure sales processes, tools, and standards are consistently followed and that team members are well trained and supported.
• Promote collaboration across selling segments to maximize opportunities within the territory.
• Set clear goals and expectations for the team and provide ongoing coaching and feedback to support performance and development.
• Lead hiring, onboarding, and development of the sales team in partnership with branch leadership.
• Conduct regular one‑on‑one meetings, field coaching, and performance discussions to support individual and team success.
• Ensure compliance with company policies, as well as local, state, and federal regulations.
• Represent Johnson Controls in the local community through industry events, partnerships, and outreach activities.

Qualifications

• Bachelor’s degree in Engineering, Business, Marketing, or a related field.
• Eight to ten years of progressive experience in HVAC sales or operations.
• At least three years of experience leading or developing others in a supervisory or leadership role.
• Strong ability to build relationships and communicate effectively with both technical and non‑technical audiences.
• A passion for developing people, building teams, and delivering an excellent customer experience.

Salary & Benefits

HIRING SALARY RANGE: $121,000-185,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data). This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

Equal Employment Opportunity

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non‑discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.