HVAC Service & Projects Coordinator (Hybrid)

Aston Carter; Minnesota; Hybrid; USD 36,000 - 40,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

PTO / Vacation or Sick Leave

Job summary

Aston Carter seeks a coordinator to plan, coordinate, and direct field resources for HVAC projects in Saint Paul, MN. You will interact with customers and Project Managers, dispatch technicians, and manage work orders, ensuring timely completion and high customer satisfaction.

The role requires a certificate or equivalent experience, with familiarity in Energy Management/HVAC systems and strong Microsoft Office skills. Hybrid work arrangement in Saint Paul with potential overtime.

Qualifications

• One-year certificate from college or technical school, or 5+ years of related experience.
• Familiarity with Energy Management Systems, HVAC Systems and/or Temperature Controls preferred.
• Working knowledge of office equipment and Microsoft Office products.

Responsibilities

• Coordinates service resources and assigns team members to project.
• Schedules personnel, materials, sub-contractors and equipment based on project needs.
• Inputs project location to system and generates Work Order Documents.
• Dispatches technicians and notifies customers; ensures customer satisfaction.
• Communicates with Project Managers and HVAC Field Technician Supervisor to assign technicians.
• Coordinates with Parts Department and Acquisition as needed.
• Reviews project paperwork and forwards to Project Administrators.
• Maintains customer satisfaction by investigating concerns and responding to requests.
• Logs service start-up and work requirements in the tracking system.
• Generates and interprets reports; can work overtime/weekends as required.

Skills

Customer interaction

Scheduling

Project coordination

Communication with PMs

Education

One-year certificate / 5+ years experience

Tools

Microsoft Office

Energy Management Systems

HVAC Systems

Temperature Controls

Job description

Aston Carter seeks a coordinator to plan, coordinate, and direct field resources for HVAC projects in Saint Paul, MN. You will interact with customers and Project Managers, dispatch technicians, and manage work orders, ensuring timely completion and high customer satisfaction.

The role requires a certificate or equivalent experience, with familiarity in Energy Management/HVAC systems and strong Microsoft Office skills. Hybrid work arrangement in Saint Paul with potential overtime.