HVAC Service Project Sales Representative

Comfort Systems USA; Kalamazoo (MI); On-site; USD 70,000 - 110,000; Full time

Job summary

Quality Air in Kalamazoo, MI seeks a Service Project Sales Representative to develop HVAC solutions for new and existing customers, including upgrades, retrofits, remodels, and design/build projects. You will drive revenue by building relationships and delivering accurate estimates while ensuring project success.

This role requires strong communication, HVAC knowledge, and the ability to manage multiple priorities in a fast-paced environment; travel is minimal and collaboration with internal

Qualifications

• Four-year degree in HVAC or related field, or equivalent combination of education and HVAC experience.
• 5+ years of HVAC field experience preferred.
• Knowledge of commercial, institutional, and industrial HVAC systems.
• Ability to communicate technical information to both technical and nontechnical audiences.
• Strong verbal and written communication and presentation skills.
• Strong interpersonal and relationship-building skills with a customer-focused mindset.
• Self-motivated with the ability to achieve monthly, quarterly, and annual sales goals.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Proficient in Microsoft Office applications, including Word and Excel.
• Travel Requirements: <10%.

Responsibilities

• Develop HVAC solutions for new and existing customers, including equipment upgrades, system retrofits, remodels, and design/build projects
• Build and maintain long-term relationships with assigned accounts to drive repeat business
• Identify and pursue new business opportunities to support top line growth
• Perform jobsite surveys as needed to develop accurate project scopes and estimates
• Prepare cost estimates including labor and materials, and develop detailed project proposals
• Demonstrate a strong understanding of HVAC service and project-based business operations
• Collaborate with internal teams to ensure quality project delivery and customer satisfaction
• Communicate effectively with customers and internal stakeholders throughout the project lifecycle
• Keep sales management informed of project progress, pipeline activity, and account status
• Leverage market relationships to position the company as a preferred provider of HVAC solutions, with a focus on retrofit and design/build opportunities
• Perform additional assignments as needed.

Skills

Communication skills

Relationship building

Sales targets & revenue growth

Education

HVAC degree or related field

Tools

Microsoft Office

Excel

Job description

Position Summary

The Service Project Sales Representative is responsible for developing and delivering HVAC solutions for new and existing customers, including system upgrades, retrofits, remodels, and design/build projects. This role drives revenue growth by building strong customer relationships, identifying opportunities, and delivering accurate estimates and proposals while collaborating with internal teams to ensure successful project execution and customer satisfaction.

Essential Duties and Responsibilities

• Develop HVAC solutions for new and existing customers, including equipment upgrades, system retrofits, remodels, and design/build projects
• Build and maintain long-term relationships with assigned accounts to drive repeat business
• Identify and pursue new business opportunities to support top line growth
• Perform jobsite surveys as needed to develop accurate project scopes and estimates
• Prepare cost estimates including labor and materials, and develop detailed project proposals
• Demonstrate a strong understanding of HVAC service and project-based business operations
• Collaborate with internal teams to ensure quality project delivery and customer satisfaction
• Communicate effectively with customers and internal stakeholders throughout the project lifecycle
• Keep sales management informed of project progress, pipeline activity, and account status
• Leverage market relationships to position the company as a preferred provider of HVAC solutions, with a focus on retrofit and design/build opportunities
• Perform additional assignments as needed.

Skills and Qualifications

• Four‑year degree in HVAC or related field preferred, or equivalent combination of education and relevant HVAC experience
• 5+ years of HVAC field experience preferred
• Knowledge of commercial, institutional, and industrial HVAC systems
• Ability to communicate technical information to both technical and nontechnical audiences
• Strong verbal and written communication and presentation skills
• Strong interpersonal and relationship‑building skills with a customer‑focused mindset
• Self‑motivated with the ability to achieve monthly, quarterly, and annual sales goals
• Ability to work in a fast‑paced environment and manage multiple priorities
• Proficient in Microsoft Office applications, including Word and Excel
• Travel Requirements: <10%

Work Environment and Physical Requirements

The role is based in an office environment with a climate‑controlled atmosphere. Requires travel to project sites and client offices. Site visits can include climbing ladders, stairs, and steps. Prolonged periods of sitting at a desk. Frequent use of a computer, keyboard, and mouse. May require extended hours to meet project deadlines. Adherence to policies, procedures, and dress code is required to maintain a professional atmosphere.

Welcome to Quality Air, where excellence in HVAC services meets innovation, precision, and dedication. As a premier HVAC mechanical contractor, we are here to serve your every need, from designing and building to maintaining and renovating HVAC systems. At Quality Air, we don’t just provide heating, ventilation, and air conditioning solutions; we deliver comfort, quality, and peace of mind.