HVAC Service Manager

careers-ars; Stoughton (MA); On-site; USD 120,000 - 125,000; Full time

Benefits offered by this job

Insurance access

Low-cost medical insurance

Dental and vision insurance

HSA/FSA

401(k) with company match

PTO & holidays

Company-paid life insurance

Job summary

ARS-Rescue Rooter in Massachusetts is seeking an HVAC Service Manager - Residential to lead a field service team. The role requires 5+ years of HVAC experience, strong leadership, and the ability to manage budgets and schedules across a busy service operation.

The position offers a base pay range of $120,000–$125,000 per year with a $5,000 sign-on bonus, comprehensive benefits, and opportunities for growth within a national HVAC provider.

Qualifications

• 5+ years HVAC service experience.
• Strong leadership and communication abilities.
• Knowledge of gas piping, electricity, plumbing, and air flow.
• Valid driver’s license with a clean record.

Responsibilities

• Lead and manage the HVAC service team, including hiring, scheduling, training, performance management, and coaching
• Oversee daily operations to ensure safe, efficient, and high-quality service delivery
• Monitor labor costs, materials, equipment, and expenses to achieve budgeted margins and profits
• Resolve customer issues and ensure top-tier customer satisfaction
• Coordinate with dispatch to optimize technician selection and scheduling
• Conduct job site inspections and monitor workmanship standards
• Track departmental operations, inventory, tools, vehicles, and maintenance
• Ensure compliance with safety regulations, company policies, and local codes
• Provide ongoing on-the-job training and development for technicians
• Lead weekly technician meetings and monitor KPIs

Skills

HVAC leadership

Budgeting

Communication

Math skills

Job description

Company Name

ARS-Rescue Rooter

Overview

Pay: $120,000-125,000 per yearSign On Bonus - $5000

Industry: HVAC Residential Service

Job Title: HVAC Service Manager - Residential

American Residential Services (ARS), the largest provider of residential HVAC, Plumbing, and Electrical services in the U.S., employs over 7,000 professionals nationwide. With 45+ years of experience, we proudly deliver top-quality service to customers every day.

What We Offer:

• Insurance access after 31 days of employment

• Low-cost medical insurance (starting at ~$5/week)

• Dental and vision insurance options

• Health Savings Account (HSA) or Flexible Spending Account (FSA)

• 401(k) with company match

• Paid time off & holiday pay

• Company-paid life insurance

Responsibilities

What You’ll Do:

• Lead and manage the HVAC service team, including hiring, scheduling, training, performance management, and coaching

• Oversee daily operations to ensure safe, efficient, and high-quality service delivery

• Monitor labor costs, materials, equipment, and expenses to achieve budgeted margins and profits

• Resolve customer issues and ensure top-tier customer satisfaction

• Coordinate with dispatch to optimize technician selection and scheduling

• Conduct job site inspections and monitor workmanship standards

• Track departmental operations, inventory, tools, vehicles, and maintenance

• Ensure compliance with safety regulations, company policies, and local codes

• Provide ongoing on-the-job training and development for technicians

• Lead weekly technician meetings and monitor key performance indicators (KPIs)

Qualifications

What You’ll Bring:

• 5+ years of HVAC service experience

• Strong knowledge of gas piping, electricity, plumbing, and air flow

• Valid driver’s license with a good driving record

• Strong leadership, communication, computer, and math skills

• Ability to manage people, operations, and budgets effectively

• Must pass background and drug screening

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.