HVAC Service Manager

Liberty Personnel Services, Inc.; Quincy (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

Liberty Personnel Services, Inc. in Quincy, MA seeks a Service Manager for Project Sales to lead a high‑performing HVAC service team and drive exceptional customer experiences.

You will develop and execute business plans that align with revenue goals, foster cross‑department collaboration, and partner with recruitment and senior leadership on budgeting. Candidates should have 5+ years in HVAC, strong leadership, excellent communication, and the ability to turn data into actionable service

Qualifications

• Over 5 years of HVAC industry experience.
• Proven success in managing a fast-paced service-oriented team.
• Bachelor’s degree or equivalent experience is a plus.
• Exceptional interpersonal and communication skills.
• Strong analytical skills for data-driven decision making.
• Ability to inspire and lead teams towards achieving common goals.

Responsibilities

• Lead and motivate a high-performing service team to deliver exceptional customer experiences.
• Develop and execute business plans that align with revenue goals and company objectives.
• Foster strong internal communication and teamwork across all departments.
• Utilize strategic insights to improve service delivery and customer satisfaction.
• Engage in continuous improvement and professional development for service technicians.
• Conduct thorough annual performance evaluations to track and enhance job satisfaction.
• Partner with the recruitment team to attract and onboard new talent effectively.
• Collaborate on annual budgeting and planning with senior leadership.

Skills

HVAC expertise

Leadership

Strategic planning

Analytics

Interpersonal skills

Team motivation

Education

Bachelor’s degree or equivalent

Job description

Join a dynamic and innovative team where your leadership and expertise in HVAC services can truly make a difference. We offer a collaborative work environment, excellent opportunities for career growth, and a commitment to fostering a supportive culture for our employees. As our next Service Manager for Project Sales, you'll play a pivotal role in driving customer satisfaction and optimizing our service operations.

Key Responsibilities

• Lead and motivate a high-performing service team to deliver exceptional customer experiences.
• Develop and execute business plans that align with revenue goals and company objectives.
• Foster strong internal communication and teamwork across all departments.
• Utilize strategic insights to improve service delivery and customer satisfaction.
• Engage in continuous improvement and professional development for service technicians.
• Conduct thorough annual performance evaluations to track and enhance job satisfaction.
• Partner with the recruitment team to attract and onboard new talent effectively.
• Collaborate on annual budgeting and planning with senior leadership.

Qualifications

• Over 5 years of HVAC industry experience.
• Proven success in managing a fast-paced service-oriented team.
• Bachelor’s degree or equivalent experience is a plus.
• Exceptional interpersonal and communication skills.
• Strong analytical skills for data-driven decision making.
• Ability to inspire and lead teams towards achieving common goals.