HVAC Service Manager

Long Island Mechanical, LLC; New York (NY); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic HVAC Service Manager to lead a talented team in a fast-paced environment. This role requires excellent communication and customer relationship skills, along with a strong background in HVAC technology. As the manager, you will oversee service technicians, ensure timely repairs, and maintain high levels of customer satisfaction while driving profitability. Join a company that values employee growth and offers opportunities for advancement. If you are passionate about HVAC services and leadership, this is the perfect opportunity to make a significant impact in a rewarding career.

Benefits

Company car

Competitive salary

Opportunity for advancement

Profit sharing

Flexible Scheduling

Competitive Compensation

Qualifications

• 2+ years as HVAC service technician or advisor; management experience preferred.
• Valid driver's license and clean driving record required.

Responsibilities

• Manage HVAC service team to ensure high morale and customer satisfaction.
• Oversee daily operations and manage service department paperwork.

Skills

Communication Skills

Customer Relationship Management

Service Writing

HVAC Technology Knowledge

Education

High School Diploma or GED

Bachelor's Degree

Job description

Benefits:

1. Company car
2. Competitive salary
3. Opportunity for advancement
4. Profit sharing
5. Careers Advancement Opportunities
6. Flexible Scheduling
7. Competitive Compensation

Job Summary:

We are looking for a HVAC Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy service department! You will be responsible for a variety of tasks, including overseeing service technicians, addressing customer inquiries, and managing required documentation.

Responsibilities:

1. Manage a team of HVAC service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability.
2. Ensure repairs and maintenance tasks are completed in a timely manner.
3. Mentor employees on best practices for improving sales and customer service techniques.
4. Oversee day-to-day operations of the service department.
5. Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records.

Qualifications:

1. High school diploma or GED required; bachelor’s degree preferred.
2. Valid state-issued driver’s license and clean driving record are required.
3. Successful completion of a pre-employment drug and background screening.
4. At least two years of experience as an HVAC service technician or service advisor is required. Experience as an HVAC service manager is preferred.
5. Deep understanding of HVAC technology, HVAC service technician job duties, and HVAC repair services is required.