HVAC Service Manager

Long Island Mechanical LLC; New York (NY); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an HVAC Service Manager to lead a dynamic team in a fast-paced service department. This role requires excellent communication and customer relationship skills, along with strong management capabilities. You will oversee service technicians, address customer inquiries, and ensure that all documentation is managed effectively. The ideal candidate will thrive in a diverse environment, where every day presents new challenges and opportunities for growth. Join a company that values advancement and offers a competitive salary along with various benefits.

Benefits

Company Car

Competitive Salary

Opportunity for Advancement

Profit Sharing

Flexible Scheduling

Career Advancement Opportunities

Qualifications

• Minimum two years of experience as an HVAC service technician or service advisor.
• Valid state-issued driver’s license and clean driving record required.

Responsibilities

• Manage HVAC service professionals for high morale and customer satisfaction.
• Ensure timely completion of repairs and maintenance tasks.
• Oversee service department paperwork flow.

Skills

Communication Skills

Customer Relationship Management

Service Writer Capabilities

Management Experience

Education

High School Diploma or GED

Bachelor’s Degree

Job description

Benefits:

• Company car
• Competitive salary
• Opportunity for advancement
• Profit sharing

Benefits/Perks

• Career Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation

Job Summary

We are looking for a HVAC Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy service department! You will be responsible for a variety of tasks, including overseeing service technicians, addressing customer inquiries, and managing required documentation.

Responsibilities

• Manage a team of HVAC service professionals to ensure high employee morale and customer satisfaction while maintaining profitability
• Ensure repairs and maintenance tasks are completed in a timely manner
• Mentor employees on best practices for improving sales and customer service techniques
• Oversee day-to-day operations of the service department
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

• High school diploma or GED required; bachelor’s degree preferred
• Valid state-issued driver’s license and clean driving record required
• Successful completion of a pre-employment drug and background screening
• At least two years of experience as an HVAC service technician or service advisor required; experience as an HVAC service manager preferred
• Deep understanding of HVAC technology, technician duties, and repair services required