HVAC Service Manager

J&W Heating and Air + Plumbing; Jacksonville (FL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Long-Term Disability

Short-Term Disability

Additional Life Insurance

Retirement Plan

Supplemental Health Plans

Job summary

J&W Heating and Air + Plumbing is seeking an HVAC Service Manager to oversee the HVAC department's day-to-day operations, metrics, cost control, and strategic initiatives. The role emphasizes leadership of service staff, training, and ownership of critical decision processes.

Ideal candidates bring 10+ years of operational leadership experience in HVAC, with a proven ability to lead field teams, manage costs, and drive performance through metrics and strategic planning.

Qualifications

• At least 10 years of operational leadership experience directing service staff in HVAC.
• HVAC knowledge is a must and ability to manage field-based teams.

Responsibilities

• Manage day-to-day operational decision-making within a fast-growing small business.
• Understand and report on key metrics and their impact on the business.
• Effectively control costs.
• Team leader with a track record of hiring and terminating employees.
• Demonstrate ownership of key decision processes.
• Sound strategic planning skills.
• Perform technician ride-alongs for training.

Skills

HVAC leadership

Operations management

Team building

Cost control

Metrics reporting

Strategic planning

Training mentoring

Job description

Career Opportunities with J&W Heating and Air + Plumbing

A great place to work.

Careers At J&W Heating and Air + Plumbing

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As an HVAC Service Manager, you will be responsible for the operations of the HVAC department. The main duties center around day-to-day operations, metrics, cost control, and more.

Essential Functions & Responsibilities

• Manage day-to-day operational decision-making within a fast-growing small business.
• Understanding and reporting on key metrics and their impact on the business.
• Effectively control costs.
• Team player with a successful history of leading and building teams with direct responsibility for hiring/terminating employees.
• Proven implementation and execution abilities, and the ability to take ownership of key decision processes.
• Sound strategic planning skills.
• Perform technician ride-alongs for training.

Requirements

• At least 10 years of operational leadership experience directing service staff, and personal knowledge of HVAC experience is a must!
• Exposure to managing a service business and/or employees working outside of the office.
• Stable work history with ability to provide references.
• Ability to pass drug and background check.

We invest in the whole you — your health, your family, and your future. When you join us, you're not just getting a job — you're gaining a benefits package designed to support you at every stage of life.

• Medical Insurance: Comprehensive medical coverage with four plan options to fit every need and budget, including an HSA-eligible high-deductible plan and an FSA.
• Dental Insurance: Dental coverage with low weekly premiums.
• Vision Insurance: Vision coverage with low weekly premiums.
• Basic Life and AD&D Insurance: Company-paid basic Life and AD&D insurance.
• Long-Term Disability: Company-paid Basic Long-Term Disability coverage.
• Short-Term Disability: Optional Voluntary Short-Term Disability coverage.
• Additional Life Insurance: Optional additional life insurance coverage available.
• Retirement Plan: Traditional 401(k) and Roth 401(k) options with company match!
• Supplemental Health Plans: Including Accident, Critical Illness, and Hospital Indemnity Insurance, plus disability resource services, travel and beneficiary support services, pet health insurance, and PerkSpot — an exclusive employee discount program.