HVAC Service Manager

Texas Chiller Systems; Corpus Christi (TX); On-site; USD 110,000 - 140,000; Full time

Job summary

Texas Chiller Systems in San Antonio, TX, is seeking a Service Manager to oversee the Corpus Christi service territory, driving operational excellence across HVAC, plumbing, boiler, and electrical disciplines. The role leads field teams, ensures safety and quality, builds client relationships, and aligns service delivery with company standards while focusing on performance metrics and staff development.

This full-time, exempt position requires a track record of senior leadership in service

Qualifications

• 10+ years leading service operations in multi-trade settings.
• Proven track record managing large teams.
• Strong knowledge of mechanical systems and electrical distribution.
• Experience in contract management, estimating, and P&L.
• Union workforce management experience preferred.
• Client relations, conflict resolution, and operational improvement.
• Excellent communication and leadership skills.

Responsibilities

• Lead and manage all service operations in Corpus Christi.
• Oversee HVAC, plumbing, boiler, and electrical teams.
• Ensure service delivery meets quality, safety standards.
• Drive revenue growth, margin, and expenses.
• Build and manage client relationships.
• Develop workforce through training and mentoring.
• Align service strategies with company objectives.
• Establish and report KPIs and metrics.
• Lead safety initiatives per OSHA and regulations.
• Evaluate equipment and technology for efficiency.
• Oversee scheduling, staffing, and budget.

Skills

Leadership

Communication

Strategic thinking

Customer service

Problem solving

Team development

Education

Bachelor’s degree

Mechanical Engineering

Construction Management

Business Administration

Tools

Contract management

Estimating

P&L management

OSHA 30 certification

Job description

At Texas Chiller Systems, we take pride in serving our customers with excellence and supporting our employees with the same care and attention. Headquartered in San Antonio, we were built on a foundation of strong values that guide how we work, lead, and serve, always putting people first and striving to exceed expectations for our team and our customers in every interaction.

The Service Manager oversees the service department for the Corpus Christi territory, ensuring operational excellence, strong customer satisfaction, and alignment with Texas Chiller Systems’ standards. This role leads service delivery across HVAC, plumbing, boiler, and electrical disciplines. The Manager is responsible for driving performance, managing resources, developing staff, and maintaining compliance with safety and company policies.

This position plays a critical role in driving operational efficiency, maximizing field productivity, and supporting timely service delivery across multiple trades in a fast-paced mechanical service environment.

Duties/Responsibilities:

• Lead and manage all service operations within the Corpus Christi territory
• Hold accountability for HVAC, plumbing, boiler, and electrical service teams and their performance
• Ensure service delivery meets quality, safety, and compliance standards
• Drive financial performance, including revenue growth, margin management, and expense control
• Build and manage client relationships to ensure satisfaction and repeat business
• Develop workforce through training, mentoring, and performance management
• Align service strategies with company objectives through collaboration with other departments
• Establish, track, and report KPIs and operational metrics to leadership
• Lead safety initiatives and ensure compliance with OSHA, state, and company regulations
• Evaluate equipment, tools, and technology for efficiency and effectiveness
• Oversee workforce scheduling, staffing, and budget management to maximize productivity

Qualifications:

• Minimum 10 years of progressive leadership experience in service operations within HVAC, plumbing, boilers, and electrical
• Proven track record managing large teams and multi-trade operations
• Strong knowledge of mechanical systems, controls, and electrical distribution
• Experience in contract management, estimating, and P&L responsibility
• Familiarity with union workforce management preferred
• Demonstrated success in client relations, conflict resolution, and operational improvement
• Excellent communication, organizational, and leadership skills

Preferred Qualifications:

• Bachelor’s degree in Mechanical Engineering, Construction Management, Business Administration, or related field preferred
• Professional licenses and certifications in HVAC, Plumbing, Electrical, or Boiler operation strongly preferred
• OSHA 30 certification or ability to obtain within 6 months

Core Competencies:

• Leadership and Team Development
• Strategic Thinking and Execution
• Safety and Compliance Focus
• Customer Service Orientation
• Problem Solving and Decision Making

Job Type:

Full-time, Exempt

Schedule:

• Monday to Friday
• 7:00 AM to 5:00 PM availability
• After hours as needed

Texas Chiller Systems is an equal opportunity employer that is committed to providing all team members with a work environment free of discrimination and harassment. We celebrate diversity and welcome applicants from every background and life experience.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. All team members may be required to perform duties outside of their normal responsibilities from time to time as needed.