HVAC Service Department Manager

ZipRecruiter; Greenville (SC); On-site; USD 60,000 - 85,000; Full time

Job summary

A leading company in the HVAC industry is seeking an HVAC Service Department Manager in Greenville, SC. The role involves managing a dedicated service team, ensuring exceptional customer service, and maintaining operational standards. Candidates must have significant HVAC experience and a passion for mentorship and team leadership, with ample opportunities for career advancement.

Benefits

Health Insurance

Bonuses/Commission Opportunities

IRA with employer match

Paid Vacation

On-going training

Profit sharing

Job security/Year-Round Work

Qualifications

• 5+ years of HVAC service experience required.
• 2+ years in a management role is necessary.
• Good attitude and communication skills essential.

Responsibilities

• Manage the HVAC service team, including dispatchers and technicians.
• Interact and assist customers, focus on inventory management.
• Track work, create tickets, and ensure company standards.

Skills

Customer service

Communication

Leadership

Inventory management

Problem-solving

Tools

Microsoft Word

Microsoft Office

Job description

Job DescriptionJob Description

$3000 SIGN ON BONUS!!

Advance Mechanical, Inc. of Greenville, NC is looking to hire a full-time HVAC Service Department Manager. Are you ready to take your career to the next level with a highly respected and stable company? Can you instill the pride of workmanship and a passion for customer service in others while helping us grow? Are you looking for high career growth and earning potential? If so, please read on!

This full-time HVAC Service Department Manager position works Monday to Friday, from 7:15 AM to 5:15 PM, with a 1-hour lunch. This position earns a competitive salary plus bonuses. Our management team also receives excellent benefits, including a company vehicle, phone, company uniform, retirement with company match, health insurance, paid training, and plenty of opportunities for advancement and growth! If this sounds like the right opportunity in HVAC management for you, apply today!

ABOUT ADVANCE MECHANICAL INC.

We are a locally owned and operated company that proudly serves Greenville, NC and its surrounding areas in Pitt and Beaufort Counties. Our skilled and capable staff confidently assists customers with their heating, ventilation, and air conditioning installation, service and repair needs. For over 30 years we have been conscientious in our pledge to be "customer committed".

We have been awarded the Technician Seal of Safety for our dedication to hiring top-notch, trustworthy employees who strive for industry excellence. We invest heavily in training for those who are interested in professional growth with an established company.

A DAY IN THE LIFE OF A HVAC SERVICE DEPARTMENT MANAGER

As our HVAC Manager, you have the primary responsibility of managing our HVAC service team which include dispatchers, technicians, and apprentices. With a friendly disposition, you interact and assist customers and you also take care of inventory management and estimating large repairs. You focus on making every working hour a profitable hour. Every shift you are busy taking client calls, tracking all work, collecting information, creating tickets, following up with technicians or customers, and more. You follow all company standards and produces and ensure technicians are doing the same. You feel accomplished knowing you keep our HVAC department running smoothly!

• We offer:
• Long-term career with growth potential
• Challenging and fast-paced work environment
• Job security/Year-Round Work
• Health Insurance
• Bonuses/Commission Opportunities
• IRA with employer match
• Paid Vacation
• On-going training
• Collaborative work environment
• Drug Free Workplace
• Profit sharing

Requirements:

• Computer skills: Microsoft Word and Office
• Clean Driving Record
• Good Attitude
• Customer service experience
• 5+ years of HVAC service experience
• 2+ years of experience in a management role
• Ability to prioritize and work with distractions
• Dispatch or fleet management experience but not required

Can you easily build a good rapport with clients? Are you results-oriented? Are you a team player? Can you achieve challenging goals and objectives on a regular basis? Are you positive and professional? Do you enjoy mentoring others? Can you effectively prioritize multiple tasks? Do you have excellent communication skills, including the ability to explain

technical information in layman's terms? If so, you might just be perfect for this HVAC Service Department Manager position!

Job Type: Full-time

Competitive Pay

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Shift:

• Day shift

Experience:

• Management, customer service, or fleet management: 3 years (Required)

Ability to Relocate:

• Greenville, NC: Relocate before starting work (Required)

Work Location: In person

Candidates must successfully pass a background check, and we also conduct pre-employment drug testing. Please note that any job offer extended will be contingent upon the results of both background and drug testing.