HVAC Service Account Manager – Growth & Client Solutions

Kirlin-Way Mechanical; Orlando (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Job summary

Kirlin Way Mechanical in Orlando is seeking an HVAC Service Account Manager to grow and manage service and retrofit opportunities in the assigned market. You will build relationships with building owners, developers, and facility managers to qualify opportunities and present tailored service proposals.

You will organize technical data, assist bid proposals, and help resolve customer issues while maintaining goodwill.

Responsibilities

• Continually develop qualified maintenance/service and retrofit prospects to ensure a consistent flow of business, maintain goodwill of current sources and accounts through periodic call-back, and entertain clients as required.
• Prepare itinerary, make calls, and follow up on sales leads and opportunities within the assigned market or territory; solicit information from building owners’ developers, maintenance personnel, and business contacts regarding the nature of the work, budget limitations, method of qualifying, bid process, and identity of competition.
• Organize relevant technical data, brochures, and service manuals; develop or assist in the preparation of bid proposals; make sales presentations to prospective customers to qualify the company for inclusion on a select bid list or consideration as an exclusive party to the contract maintenance agreement.
• Assist in the collection of delinquent accounts; resolve customer complaints; render corrective action within the realm of authority.

Job description

Kirlin Way Mechanical in Orlando is seeking an HVAC Service Account Manager to grow and manage service and retrofit opportunities in the assigned market. You will build relationships with building owners, developers, and facility managers to qualify opportunities and present tailored service proposals.

You will organize technical data, assist bid proposals, and help resolve customer issues while maintaining goodwill.