HVAC Scheduler/Dispatch

Goldstone Construction LLC; Phoenix (AZ); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Supportive team environment

Growth opportunities

Job summary

Goldstone Construction LLC is seeking a reliable Administrative Assistant to support our HVAC operations team in Phoenix, AZ. The role focuses on scheduling maintenance jobs, coordinating with technicians, and delivering exceptional customer service.

The ideal candidate is friendly, detail-oriented, and thrives in a fast-paced environment, with experience in scheduling and office administration within construction or HVAC settings.

Qualifications

• Previous administrative or scheduling experience preferred.
• Background in construction or HVAC industry required.
• Familiarity with multi-family housing units strongly preferred.
• Experience with Airtable or similar systems is a plus.
• Strong communication and organizational skills.
• Friendly, professional demeanor with a customer-first mindset.
• Ability to multitask and prioritize effectively.

Responsibilities

• Schedule HVAC maintenance and service appointments
• Answer incoming phone calls and assist customers professionally
• Enter and manage job information in our system
• Coordinate with technicians and ensure efficient scheduling
• Provide outstanding customer service and support
• Maintain accurate records and update databases as needed

Skills

Scheduling

Customer service

Organization

Communication

Multitasking

Phone handling

Tools

Airtable

Job description

We are seeking a reliable and organized Administrative Assistant to support our HVAC operations team. This role is focused on scheduling maintenance jobs, coordinating with technicians, and providing excellent customer service. The ideal candidate is friendly, detail-oriented, and comfortable working in a fast-paced environment.

Responsibilities:

Schedule HVAC maintenance and service appointments

Answer incoming phone calls and assist customers professionally

Enter and manage job information in our system

Coordinate with technicians and ensure efficient scheduling

Provide outstanding customer service and support

Maintain accurate records and update databases as needed

Qualifications:

Previous administrative or scheduling experience preferred

Background in construction or HVAC industry required

Familiarity with multi-family housing units strongly preferred

Experience with Airtable or similar systems is a plus

Strong communication and organizational skills

Friendly, professional demeanor with a customer-first mindset

Ability to multitask and prioritize effectively

What We Offer:

Supportive team environment

Opportunity to grow within the company