HVAC Sales Coordinator - Fast-Paced Ops | Incentives

Tom-Drexler-1; Federalsburg (MD); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and paid holidays

Short-term and long-term disability

Company-paid life insurance

Employee Assistance Program

Training and professional development

Career growth opportunities

Job summary

Len The Plumber Heating & Air is seeking a Sales Coordinator in Federalsburg, MD to support our HVAC sales team. The role will operate from the Federalsburg office, coordinating between technicians, Comfort Consultants, and customers to move opportunities quickly and efficiently.

You will manage leads, schedule appointments, and track opportunities while maintaining accurate records and delivering a positive customer experience.

Qualifications

• Strong organizational skills to manage multiple priorities.
• Excellent written and verbal communication.
• Customer-focused mindset for homeowners and internal team members.
• Proficient in Microsoft Office.
• High school diploma or equivalent required.
• Experience in scheduling, dispatch, or sales support preferred.
• Past sales experience is a plus.
• ServiceTitan experience is helpful but not required.

Responsibilities

• Communicate with field technicians to identify and schedule sales leads.
• Coordinate transition of sales opportunities from technicians to Comfort Consultants.
• Interact with customers to prioritize leads and gather information for the sales team.
• Schedule and dispatch Comfort Consultants to appointments.
• Monitor opportunities and follow up to move deals forward.
• Create and maintain reports for management.
• Maintain accurate customer, appointment, and sales data.
• Collaborate with technicians, dispatch, and leadership to support daily operations.
• Provide a positive customer experience during scheduling and handoff.
• Perform other duties as needed.

Skills

Organizational skills

Attention to detail

Communication skills

Customer-focused

Scheduling

Dispatch

Sales support

Sales experience

ServiceTitan experience

High school diploma

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Len The Plumber Heating & Air is seeking a Sales Coordinator in Federalsburg, MD to support our HVAC sales team. The role will operate from the Federalsburg office, coordinating between technicians, Comfort Consultants, and customers to move opportunities quickly and efficiently.

You will manage leads, schedule appointments, and track opportunities while maintaining accurate records and delivering a positive customer experience.