HVAC Sales Coordinator

Tom-Drexler-1; Federalsburg (MD); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and paid holidays

Short-term and long-term disability

Company-paid life insurance

Employee Assistance Program

Training and professional development

Career growth opportunities

Job summary

Len The Plumber Heating & Air is seeking a Sales Coordinator in Federalsburg, MD to support our HVAC sales team. The role will operate from the Federalsburg office, coordinating between technicians, Comfort Consultants, and customers to move opportunities quickly and efficiently.

You will manage leads, schedule appointments, and track opportunities while maintaining accurate records and delivering a positive customer experience.

Qualifications

• Strong organizational skills to manage multiple priorities.
• Excellent written and verbal communication.
• Customer-focused mindset for homeowners and internal team members.
• Proficient in Microsoft Office.
• High school diploma or equivalent required.
• Experience in scheduling, dispatch, or sales support preferred.
• Past sales experience is a plus.
• ServiceTitan experience is helpful but not required.

Responsibilities

• Communicate with field technicians to identify and schedule sales leads.
• Coordinate transition of sales opportunities from technicians to Comfort Consultants.
• Interact with customers to prioritize leads and gather information for the sales team.
• Schedule and dispatch Comfort Consultants to appointments.
• Monitor opportunities and follow up to move deals forward.
• Create and maintain reports for management.
• Maintain accurate customer, appointment, and sales data.
• Collaborate with technicians, dispatch, and leadership to support daily operations.
• Provide a positive customer experience during scheduling and handoff.
• Perform other duties as needed.

Skills

Organizational skills

Attention to detail

Communication skills

Customer-focused

Scheduling

Dispatch

Sales support

Sales experience

ServiceTitan experience

High school diploma

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

HVAC Mgmt/Admin Full Time Federalsburg, MD, US

Len The Plumber Heating & Air
Federalsburg, MD
$21.00–$25.00/hour based on experience + incentive opportunity
Schedule: 9:00 AM–5:00 PM | Rotating Weekends

Join the Len The Plumber Heating & Air Team

Len The Plumber Heating & Air is looking for an organized, customer-focusedSales Coordinator to support our HVAC sales team. This position will work out of our sister company's office inFederalsburg, MD, while supporting the Len The Plumber Heating & Air team.

This is a great opportunity for someone who enjoys working in a fast-paced environment, communicating with customers and field teams, and keeping multiple priorities organized. You'll play an important role in connecting our technicians, Comfort Consultants, and customers to ensure sales opportunities are handled quickly and efficiently.

What You'll Do

• Communicate with field technicians to identify and schedule sales leads.
• Coordinate a smooth transition of sales opportunities from technicians to Comfort Consultants.
• Communicate with customers to prioritize marketed leads and gather relevant information for the sales team.
• Prioritize incoming sales opportunities based on customer needs and business priorities.
• Schedule and dispatch Comfort Consultants to customer appointments.
• Monitor open sales opportunities and follow up as needed to keep opportunities moving through the process.
• Track results and outcomes of sales calls and open opportunities.
• Create, maintain, and schedule reports for management.
• Maintain accurate customer, appointment, and sales information within company systems.
• Communicate closely with technicians, Comfort Consultants, dispatch, and leadership to support daily sales operations.
• Provide a positive and professional customer experience throughout the scheduling and handoff process.
• Perform other duties and responsibilities as assigned or necessary to support business operations.

What We're Looking For

• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• High level of accuracy and attention to detail.
• Strong written and verbal communication skills.
• Customer-focused mindset with the ability to communicate professionally with homeowners and internal team members.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Previous customer service experience preferred.
• Previous administrative, scheduling, dispatch, or sales support experience is a plus.
• Previous sales experience is a plus.
• Experience with ServiceTitan preferred but not required.
• High school diploma or equivalent required.

Schedule

• 9:00 AM–5:00 PM
• Rotating weekend coverage required, typicallyapproximately once every six weeks.
• Schedule may vary based on business needs.

Compensation

$21.00–$25.00 per hour, based on experience.

Eligible for additional performance-based incentives.

Weekly pay.

What We Offer

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and paid holidays.
• Short-term and long-term disability.
• Company-paid life insurance.
• Employee Assistance Program.
• Training and professional development opportunities.
• Career growth opportunities within Len The Plumber Heating & Air and the Master Trades Group family of companies.

Len The Plumber Heating & Air is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Responsibilities may change based on business needs.