HVAC Residential Service Technician

Happyhiller; Knoxville (TN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401k with company match

Paid vacation

Paid holidays

Life insurance

Flexible Spending Accounts

Job summary

Hiller in Knoxville, TN is seeking a dedicated HVAC Technician to perform thorough inspections and repairs to applicable codes. You will order parts, ensure readiness for service days, and maintain a courteous, professional demeanor with customers and team members.

Applicants should have 0–5 years in HVAC, EPA certification is required, and NATE or other HVAC certifications are preferred. A high school diploma/GED and a valid driver’s license are essential.

Qualifications

• 0–5 years of HVAC industry experience.
• Knowledge of residential HVAC systems and components.
• Ability to troubleshoot refrigerant, electrical, and duct issues.

Responsibilities

• Perform thorough HVAC inspections and repairs to code.
• Facilitate ordering of parts and ensure readiness for service days.
• Communicate clearly with customers and team; mentor apprentices.

Skills

HVAC troubleshooting

Customer communication

Mentoring apprentices

Education

High School diploma or GED

EPA Certification

NATE Certification preferred

HVAC certification or Diploma preferred

Job description

Our Mission

Be America’s Best home service company by providing care, growth and opportunity ensuring every team member is happy.

Hiller’s 17 locations across 4 states, proudly offers a 100% satisfaction guarantee of high-quality residential home services. With more than 34 years in business, Hiller’s family includes more than 850 Happy Faces, and a fleet of over 600 vehicles.

Why Join Hiller

At Hiller, we are committed to investing in our employees to help them reach their full potential. Through the development of trade knowledge and soft skills, our employees can succeed in their career AND family goals. With our core value of CARE and standards that define who we are as a company, you will have the opportunity to build a lucrative and rewarding career.

Here are even more reasons to join the Happy Hiller Team!

• Our Family Owned & Care Culture
• Our Values
• Healthy Work/Life Balance
• Established Career Paths
• Advancement Opportunities
• Year‑round work – NO LAYOFFS
• 401k Plan w/ Company Match
• Employee Referral Program
• Regular Performance Reviews
• Paid Training in our state‑of‑the‑art facility

Benefits

• Medical, Dental & Vision insurance
• Long and Short‑term disability
• Company paid $50,000 life insurance
• Company paid vacation
• Paid holidays
• Medical Flex Spending accounts – Family care

Job Responsibilities

• Perform a thorough and accurate HVAC inspection
• Perform all HVAC repairs and replacements to applicable codes.
• Facilitate order for all parts required for appointments and ensure preparedness for the day of service.
• Submit purchase orders to dispatch or other designated purchasing team administrators.
• Effectively communicate with the customer regarding questions, concerns and problems.
• Train, coach and mentor apprentices.
• Maintain a courteous demeanor with customers and associates at all times.

Knowledge, Skills and Abilities

• 0 to 5 years of work experience in the HVAC industry.
• Knowledge of the fundamental operational functionality of residential air conditioning, heating, and ventilation equipment.
• Able to troubleshoot problems with refrigerant, electrical, and duct systems on HVAC equipment.

Requirements

• EPA Certified.
• A High School diploma or general education degree (GED) required.
• NATE Certification preferred.
• HVAC certification or Diploma preferred.
• Valid driver’s license.

Hiller is an EEOC employer.

Applicants will be required to undergo pre-employment drug screens and background checks.