HVAC Service Technician

Hiller Plumbing, Heating, Cooling & Electrical; Lebanon (TN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

Long and Short-term disability

Company paid life insurance

Paid vacation

Job summary

Hiller Plumbing, Heating, Cooling & Electrical is seeking a skilled HVAC Technician in Tennessee. You will perform inspections, diagnose and repair residential systems, and ensure work meets code requirements. You will coordinate parts, communicate with customers, and mentor apprentices as needed.

The role requires 3–5 years of verifiable HVAC experience, EPA certification, and a high school diploma or GED, with NATE or HVAC diploma preferred for advancement.

Qualifications

• Minimum 3–5 years of verifiable HVAC industry experience.
• Ability to troubleshoot refrigerant, electrical, and duct systems on HVAC equipment.
• Demonstrates strong customer communication and safety practices.

Responsibilities

• Perform thorough HVAC inspections and repairs to code.
• Order parts and coordinate with dispatch for service readiness.
• Communicate with customers regarding questions and concerns; mentor apprentices.

Skills

HVAC experience

Troubleshooting refrigerant/electrical

Education

High School diploma or GED

NATE Certification preferred

HVAC certification or diploma preferred

Tools

EPA Certified

Job description

• Advancement Opportunities

Our Mission

Be America’s Best home service company by providing care, growth and opportunity ensuring every team member is happy.

Hiller’s 17 locations across 4 states, proudly offers a 100% satisfaction guarantee of high-quality residential home services. With more than 34 years in business, Hiller’s family includes more than 850 Happy Faces, and a fleet of over 600 vehicles.

WHY Join Hiller

At Hiller, we are committed to investing in our employees to help them reach their full potential. Through the development of trade knowledge and soft skills, our employees can succeed in their career AND family goals. With our core value of CARE and standards that define who we are as a company, you will have the opportunity to build a lucrative and rewarding career.

Here are even more reasons to join the Happy Hiller Team!

• Our Family Owned & Care Culture
• OUR VALUES
• Healthy Work/Life Balance
• Established Career Paths
• Advancement Opportunities
• Year-round work - NO LAYOFFS
• 401k Plan w/ Company Match
• Employee Referral Program
• Regular Performance Reviews
• Paid Training in our state-of-the-art facility

Benefits

• Medical, Dental & Vision insurance
• Long and Short-term disability
• Company paid $50,000 life insurance
• Company paid vacation
• Paid holidays
• Medical Flex Spending accounts - Family care

Job Responsibilities

• Perform a thorough and accurate HVAC inspection
• Perform all HVAC repairs and replacements to applicable codes.
• Facilitate order for all parts required for appointments and ensure preparedness for the day of service.
• Submit purchase orders to dispatch or other designated purchasing team administrators.
• Effectively communicate with the customer regarding questions, concerns and problems.
• Train, coach and mentor apprentices.
• Maintain a courteous demeanor with customers and associates at all times.

Knowledge, Skills and Abilities

• Have a minimum of 3 to 5 years of verifiable work experience in the HVAC industry.
• Knowledge of the fundamental operational functionality of residential air conditioning, heating, and ventilation equipment.
• Able to troubleshoot problems with refrigerant, electrical, and duct systems on HVAC equipment.

Requirements

• EPA Certified.
• A High School diploma or general education degree (GED) required.
• NATE Certification preferred.
• HVAC certification or Diploma preferred.
• Valid driver’s license

We sincerely thank all applicants in advance for submitting their interest in this position.

Hiller is an EEOC employer.

Applicants will be required to undergo pre-employment drug screens and background checks.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.