HVAC Residential Service Technician

Hiller Plumbing, Heating, Cooling & Electrical; Knoxville (TN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401k Plan w/ Company Match

Paid vacation

Paid holidays

Job summary

Hiller Plumbing, Heating, Cooling & Electrical is seeking an experienced HVAC technician to perform thorough inspections, repairs, and maintenance at customer sites in the Knoxville area. You will coordinate parts, communicate clearly with customers, and support apprentices while maintaining professional service standards.

Ideal candidates will have EPA certification and a high school diploma or GED, with NATE or HVAC certification preferred.

Qualifications

• EPA Certification required or actively pursuing credential.
• HVAC diploma or equivalent certification preferred.
• NATE certification preferred; relevant field experience is a plus.

Responsibilities

• Perform thorough and accurate HVAC inspections.
• Perform HVAC repairs and replacements to applicable codes.
• Facilitate ordering of parts for appointments; ensure readiness for service day.
• Submit purchase orders to dispatch or designated purchasing team.
• Effectively communicate with customers about questions, concerns and problems.
• Train, coach and mentor apprentices.
• Maintain courteous demeanor with customers and colleagues.

Skills

HVAC knowledge

Electrical troubleshooting

Customer communication

Education

EPA Certification

HVAC diploma/certification

NATE certification preferred

Job description

• Advancement Opportunities

Our Mission

Be America’s Best home service company by providing care, growth and opportunity ensuring every team member is happy.

Hiller’s 17 locations across 4 states, proudly offers a 100% satisfaction guarantee of high-quality residential home services. With more than 34 years in business, Hiller’s family includes more than 850 Happy Faces, and a fleet of over 600 vehicles.

WHY Join Hiller

At Hiller, we are committed to investing in our employees to help them reach their full potential. Through the development of trade knowledge and soft skills, our employees can succeed in their career AND family goals. With our core value of CARE and standards that define who we are as a company, you will have the opportunity to build a lucrative and rewarding career.

• Our Family Owned & Care Culture
• OUR VALUES
• Healthy Work/Life Balance
• Established Career Paths
• Advancement Opportunities
• Year-round work – NO LAYOFFS
• 401k Plan w/ Company Match
• Employee Referral Program
• Regular Performance Reviews
• Paid Training in our state-of-the-art facility

Benefits

• Medical, Dental & Vision insurance
• Long and Short-term disability
• Company paid $50,000 life insurance
• Company paid vacation
• Paid holidays
• Medical Flex Spending accounts – Family care

Job Responsibilities

• Perform a thorough and accurate HVAC inspection
• Perform all HVAC repairs and replacements to applicable codes.
• Facilitate order for all parts required for appointments and ensure preparedness for the day of service.
• Submit purchase orders to dispatch or other designated purchasing team administrators.
• Effectively communicate with the customer regarding questions, concerns and problems.
• Train, coach and mentor apprentices.
• Maintain a courteous demeanor with customers and associates at all times.

Knowledge, Skills and Abilities

• 0 to 5 years of work experience in the HVAC industry.
• Knowledge of the fundamental operational functionality of residential air conditioning, heating, and ventilation equipment.
• Able to troubleshoot problems with refrigerant, electrical, and duct systems on HVAC equipment.

Requirements

• EPA Certified.
• A High School diploma or general education degree (GED) required.
• NATE Certification preferred.
• HVAC certification or Diploma preferred.
• Valid driver’s license
• Applicants will be required to undergo pre-employment drug screens and background checks.

Hiller is an EEOC employer.

We sincerely thank all applicants in advance for submitting their interest in this position.