HVAC/R Technical Service Advisor: Lead & Quote Specialist

GE Mechanical; Vineland (NJ); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Company paid vacation and holidays

401(k) plan with company match

Monetary incentives for education courses

Performance bonuses

Job summary

GE Mechanical in Vineland, NJ seeks a Technical Service Advisor to ensure service quality and accuracy. The role involves reviewing technician work, communicating with customers, and addressing quality issues.

Ideal candidates will have a high school diploma or GED, five years of mechanical service experience, or a Bachelor's degree in Engineering with less experience. Benefits include a competitive salary, paid time off, and a 401(k) plan.

Qualifications

• Five years' experience in mechanical service or related field.
• Two years' experience in a leadership role in mechanical service operations.

Responsibilities

• Review all service tickets for quality assurance.
• Correspond with technicians to clarify technical information.
• Complete quotes based on technician recommendations.
• Communicate with customers regarding quoted work.

Skills

HVACR Mechanical Technical Expertise

Field estimating experience

Ability to multitask in a fast-paced environment

Attention to detail and organization

Proficiency in Microsoft Word, Excel, and Outlook

Education

High School diploma or GED

Bachelor's degree in Engineering or related fields

Job description

GE Mechanical in Vineland, NJ seeks a Technical Service Advisor to ensure service quality and accuracy. The role involves reviewing technician work, communicating with customers, and addressing quality issues.

Ideal candidates will have a high school diploma or GED, five years of mechanical service experience, or a Bachelor's degree in Engineering with less experience. Benefits include a competitive salary, paid time off, and a 401(k) plan.