HVAC-R Service Troubleshooting Specialist

One Hour Heating & Air Conditioning; Glastonbury (CT); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Company vehicle & fuel card

Medical, dental, and vision insurance

401(k) with employer match

Paid holidays and PTO

Paid training, CE & certification

Job summary

One Hour Heating & Air Conditioning in Hartford is seeking a hands-on technician to diagnose, maintain, and repair residential HVAC systems with precision. You will isolate control issues, verify operation, and communicate findings to homeowners, while contributing to service standards and growth opportunities.

The role emphasizes reliability, safety, and customer education, with a path to leadership as experience grows.

Qualifications

• Experience in residential HVAC service.
• Ability to diagnose furnaces, central AC, heat pumps, air handlers, thermostats and controls.
• Strong communication to educate homeowners about system health and options.
• Open to growth into leadership roles as you gain experience.

Responsibilities

• Diagnose and repair furnaces, central AC, heat pumps, air handlers, thermostats, and controls.
• Execute preventive maintenance to maximize performance and lifespan.
• Apply electrical and mechanical troubleshooting to confirm root causes and validate repairs.
• Educate homeowners on system health and options—without high-pressure tactics.
• Document thoroughly, communicate clearly, and keep vehicles/workspaces organized.

Skills

HVAC Systems

HVAC Troubleshooting

Residential Service

Customer Education

Job description

Keep families comfortable—bring your HVAC troubleshooting talent to a growing Hartford team

Picture this: a heat pump fails during the first frost, and a family needs a fast, accurate fix. You arrive, isolate an intermittent control issue, verify operation, and leave the system running efficiently—while the homeowner understands exactly what you did and why. If that’s your style, One Hour Heating & Air Conditioning wants to meet you.

The mission

We’re expanding our Greater Hartford operation and seeking a hands‑on technician who thrives on diagnosing, maintaining, and repairing residential HVAC systems with precision and integrity.

Your impact

• Diagnose and repair furnaces, central AC, heat pumps, air handlers, thermostats, and controls
• Execute preventive maintenance to maximize performance and lifespan
• Apply electrical and mechanical troubleshooting to confirm root causes and validate repairs
• Educate homeowners on system health and options—without high-pressure tactics
• Document thoroughly, communicate clearly, and keep vehicles/workspaces organized

What sets you up for success

Experience in residential HVAC service is ideal, and backgrounds from light-commercial or facilities HVAC often translate seamlessly. We care about your real-world capability—not whether your resume mirrors a specific title or lists every brand. Management experience isn’t required; contribute as a strong technician now and pursue leadership as you’re ready.

Compensation and support

• $80,000–$100,000 annually, with performance incentives and overtime opportunities
• Company vehicle and fuel card, uniforms, tools, and technology to help you do your best work
• Medical, dental, and vision insurance
• 401(k) with employer match
• Paid holidays and PTO
• Paid training, continuing education, and certification development

Growth with purpose

As a locally owned, veteran‑owned business backed by the national One Hour brand, you’ll have direct access to ownership and a voice in shaping our service standards and customer experience. Career paths include Senior Technician, Field Supervisor, Service Manager, and operations leadership.

Equal Opportunity

One Hour Heating & Air Conditioning is an Equal Opportunity Employer. Military service is not required.

Capabilities that matter

• HVAC
• HVAC/R Systems
• Heating and Air Conditioning
• HVAC Service & Installation
• HVAC Maintenance
• HVAC Troubleshooting
• HVAC Repair

Machines & technologies you’ll use

• HVAC Systems