HVAC-R Service Troubleshooting Specialist

One Hour HVAC - Glastonbury; Glastonbury (CT); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Company vehicle and fuel card

Health, dental, and vision insurance

401(k) with employer match

Paid holidays and PTO

Paid training and certification

Job summary

One Hour Heating & Air Conditioning is seeking a hands-on HVAC Technician for our Greater Hartford operation in Connecticut. You will diagnose, repair, and maintain residential systems including furnaces, central AC, heat pumps, and thermostats, while educating homeowners on health and options.

We value practical, real-world skills over titles, and offer a company vehicle, medical/dental/vision coverage, and 401(k) with match. Growth paths include senior technician and service leadership.

Qualifications

• Residential HVAC experience required.
• Strong diagnostic skills with attention to detail.
• Ability to explain system health and options to homeowners clearly.

Responsibilities

• Diagnose and repair furnaces, central AC, heat pumps, air handlers, thermostats, and controls.
• Perform preventive maintenance to maximize performance and lifespan.
• Apply electrical and mechanical troubleshooting to identify root causes and verify repairs.
• Educate homeowners on system health, options, and maintenance.
• Document work thoroughly and keep workspace organized.

Skills

Residential HVAC

Troubleshooting

Customer education

Documentation

Education

HVAC certification

Tools

Multimeter

Job description

Keep families comfortable—bring your HVAC troubleshooting talent to a growing Hartford teamPicture this: a heat pump fails during the first frost, and a family needs a fast, accurate fix. You arrive, isolate an intermittent control issue, verify operation, and leave the system running efficiently—while the homeowner understands exactly what you did and why. If that’s your style, One Hour Heating & Air Conditioning wants to meet you.The missionWe’re expanding our Greater Hartford operation and seeking a hands-on technician who thrives on diagnosing, maintaining, and repairing residential HVAC systems with precision and integrity.Your impactDiagnose and repair furnaces, central AC, heat pumps, air handlers, thermostats, and controlsExecute preventive maintenance to maximize performance and lifespanApply electrical and mechanical troubleshooting to confirm root causes and validate repairsEducate homeowners on system health and options—without high-pressure tacticsDocument thoroughly, communicate clearly, and keep vehicles/workspaces organizedWhat sets you up for successExperience in residential HVAC service is ideal, and backgrounds from light-commercial or facilities HVAC often translate seamlessly. We care about your real-world capability—not whether your resume mirrors a specific title or lists every brand. Management experience isn’t required; contribute as a strong technician now and pursue leadership as you’re ready.Compensation and support$80,000–$100,000 annually, with performance incentives and overtime opportunitiesCompany vehicle and fuel card, uniforms, tools, and technology to help you do your best workMedical, dental, and vision insurance401(k) with employer matchPaid holidays and PTOPaid training, continuing education, and certification developmentGrowth with purposeAs a locally owned, veteran-owned business backed by the national One Hour brand, you’ll have direct access to ownership and a voice in shaping our service standards and customer experience. Career paths include Senior Technician, Field Supervisor, Service Manager, and operations leadership.Take the next stepIf you have relevant HVAC experience, apply and share the systems you’ve handled and the toughest problems you’ve solved.Equal OpportunityOne Hour Heating & Air Conditioning is an Equal Opportunity Employer. Military service is not required.Capabilities that matterHVACHVAC/R SystemsHeating and Air ConditioningHVAC Service & InstallationHVAC MaintenanceHVAC TroubleshootingHVAC RepairMachines & technologies you’ll useHVAC Systems