HVAC-R Service Manager

The Contractor Consultants; Mahwah (NJ); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading HVAC company is seeking an HVAC-R Service Manager to drive operations and team performance. With a rich legacy and new ownership, this role offers a path to a General Manager position. The ideal candidate will possess extensive HVAC experience and a Master HVACR Contractor license, and will lead a team focused on excellence in service and customer satisfaction.

Benefits

Weekly pay cycle

Profit Sharing Potential

Medical and dental insurance

Paid vacation, holidays, and sick leave

Ongoing safety and technical training

Company vehicle/car allowance/mileage reimbursement

Regular company events

Qualifications

• Required: Master HVACR Contractor license.
• Minimum 10 years in HVAC with at least 2 years in a managerial role.
• Expert knowledge of residential HVAC systems and services.

Responsibilities

• Lead, mentor, and manage HVAC technicians and installers.
• Direct daily service operations, scheduling, and resource allocation.
• Assist in budget creation and manage divisional financials.

Skills

Leadership

Team Development

Operations Management

Business Development

Compliance

Financial Oversight

Education

Master HVACR Contractor license

Tools

Service software (Housecall Pro preferred)

Job description

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Lead the Future of HVAC - Service Manager Wanted!

Position: HVAC-R Service Manager

Company: SM Heating and Air Conditioning Inc

Pay Range: $70,000-$90,000+ per year

Industry: HVAC - Residential

Location: Pompton Lakes, NJ

Job Overview

SM Heating and Air Conditioning Inc is a well-established residential HVAC company with a 27-year legacy-and we're just getting started. Under new ownership, we are poised for significant growth and are searching for a Service Manager who can lead from the front. This is not just a job-it's a career-launching opportunity with a direct path to a General Manager position and potential minority ownership.

We're seeking a strategic and experienced leader ready to elevate our service operations and support our dedicated team of technicians and installers. If you are ready to take ownership of a growing department and make a real impact, we want to talk to you.

Who We Are

Based in Pompton Lakes, NJ, SM Heating and Air Conditioning Inc has been delivering reliable residential HVAC services for over two decades. Our new leadership brings a start-up energy focused on innovation, operational excellence, and people-first culture. Our mission is simple: provide top-tier HVAC service while investing in our team's success and well-being. Learn more about us here.

Key Responsibilities

• Leadership & Team Development
• Lead, mentor, and manage HVAC technicians and installers.
• Cultivate a culture of excellence, accountability, and growth.
• Oversee performance management and training initiatives.
• Operations Management
• Direct daily service operations, scheduling, and resource allocation.
• Ensure efficient project execution and customer satisfaction.
• Standardize operational procedures and quality assurance.
• Financial Oversight
• Assist in budget creation and manage divisional financials.
• Monitor job costing, control expenses, and maximize profitability.
• Business Development & Strategy
• Strengthen existing client relationships and develop new business.
• Contribute to marketing and expansion strategies.
• Promote customer retention through service excellence.
• Compliance & Safety
• Ensure regulatory compliance and uphold safety standards.
• Conduct routine audits and enforce safety policies.
• Performance Monitoring
• Track KPIs and prepare performance reports.
• Use data to identify and address areas for improvement.
  

Qualifications

• Required: Master HVACR Contractor license.
• Minimum 10 years in HVAC with at least 2 years in a managerial role.
• Expert knowledge of residential HVAC systems and services.
• Experience with service software; Housecall Pro preferred.
• Proven leadership capabilities and team-building success.
• Clean driving record and ability to pass background check.
• Willing to relocate within 45 minutes of Pompton Lakes, NJ if not already local.
  
  

Benefits

• Compensation & Incentives
• $70,000-$90,000+ annual salary
• Weekly pay cycle
• Profit Sharing Potential
• Health & Wellness
• Medical and dental insurance
• Work-Life Balance
• Paid vacation, holidays, and sick leave
• Career Development
• Ongoing safety and technical training
• Manufacturer certifications
• OSHA, fall protection, and lift training
• Mentor programs
• Tech package (tablet/smartphone provided)
• Unique Perks
• Company vehicle/car allowance/mileage reimbursement
• Company-provided uniforms and safety gear
• Regular company events
  

Schedule

• Full-time, Monday to Friday
• Flexibility for occasional evening or weekend needs
  
  

Work Location

Based in Pompton Lakes, NJ

Equal Employment Opportunity

SM Heating and Air Conditioning Inc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply Today and Help Lead the Future of HVAC with SM Heating and Air Conditioning Inc!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Construction

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