Senior Professional Services Manager

Aidoc Medical Ltd; New York (NY); Remote; USD 80,000 - 120,000; Full time

Job summary

An innovative company is seeking a Senior Technical Partnerships Manager to drive strategic partnerships in the healthcare sector. This role is pivotal in managing technical engagements with key partners, ensuring successful deployment of AI solutions that enhance patient care. You will collaborate closely with product and R&D teams, leveraging your expertise in IT and healthcare to create impactful solutions. Join a dynamic team committed to transforming healthcare through cutting-edge technology and enjoy a supportive work culture with numerous benefits. If you are passionate about making a difference, this is the opportunity for you.

Benefits

Medical, Dental, and Vision Benefits

Stock Options

20 Days Paid Vacation

401(k) Plan

Life Insurance

Long and Short-term Disability

Qualifications

• 7+ years of experience in IT or healthcare with enterprise customers.
• Experience in IT/software systems architecture and optimization.

Responsibilities

• Manage technical engagement with key partners and customers.
• Participate in developing partnership strategies and solutions.

Skills

Analytical Thinking

Problem Solving

Technical Customer Engagement

Communication Skills

Education

Degree in Sciences or Engineering

MBA or equivalent business background

Tools

Radiology IT Systems (PACS, RIS)

EHR Systems (HL7, FHIR)

Job description

Explore how Aidoc’s clinical AI solutions can increase hospital efficiency, show proven return on investment, and help enable better outcomes.

Prioritize findings and activate care teams in streamlined workflows.

Consistently measure disease and capture incidental findings.

Setting the standard for neuro care with real-time notification.

Streamline workflows and centralize patient management.

Discover how Aidoc’s AI platform offers seamless end-to-end integration into a facility’s existing IT infrastructure enabling implementation of AI at scale.

Connect the right users across workflows.

Ensure patients are identified, captured, and followed.

Custom configuration with minimal IT lift.

Vetted third-party algorithm developers and OEMs.

Information and resources about AI transformation rooted in real-world experiences.

Learn how to go beyond the algorithm to develop a scalable AI strategy and implementation plan.

Learn more about Aidoc’s approach, mission, and leadership team that is revolutionizing healthcare with AI.

Where Your Passion Meets Your Profession

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To transform the world of healthcare with life-saving AI.

Veterans from elite technology units and leading engineering companies.

One Team

Group of 400+ members that support each other like family.

OPEN POSITIONS

Aidoc is looking for extraordinary people to join our industry-leading team that’s building cutting-edge artificial intelligence to reshape the future of healthcare. Named one of TIME magazine’s “50 Genius companies”, an innovative and exciting work environment, talented teams, and a great work culture are just a few of the reasons why you’ll love working here.

Aidoc is recruiting a Senior Technical Partnerships Manager in the United States. Join our team!

About Aidoc

Aidoc is a pioneering force in clinical AI. Our clinical AI imaging solutions help physicians quickly identify and diagnose urgent cases and improve patient outcomes. Built on Aidoc’s exclusive aiOS, we analyze and aggregate medical data to enable care teams to operationalize the unexpected and work seamlessly with a continued focus on the patient. Aidoc AI is always on, running in the background to change the foreground.

Our solutions are used in more than 1000 hospitals, including leading health systems in the US. Funded by some of the industry’s leading VC’s, Aidoc has raised more than $250 million to date, and was chosen as one of TIME’s 50 most genius companies.

About this role

This is a key position in Aidoc’s Delivery department, at the intersection of Aidoc’s Product, R&D, and Business Development. As a Senior Technical Partnerships Manager, you’ll be in charge of managing Aidoc’s strategic partners and customers from the technical perspective, as well as deploying beta products with those partners.

Responsibilities

• Ownership of the technical engagement with Aidoc’s key technical partners, such as selected strategic customers, design partners, resell partners, technology providers, etc., including:
• Participating in the development of partnership strategies in close collaboration with Aidoc's leaders.
• Technical design and implementation of Aidoc products’ deployment and integrations with the partner.
• Initiation of partner-specific technical solutions to unlock the value of partnerships.
• Managing beta deployments of new Aidoc products with design partners, closely collaborating with Aidoc’s product teams.
• Building relationships with senior technical leadership, to serve as the foundation for the partner’s success.
• Working closely with Aidoc’s Product and R&D teams to implement partner solutions and deployment projects.
• Working with Sales and Customer Success to maximize partners’ success and contract value.

Requirements

• At least 7 years of technical customer-facing experience in IT, data, software, or healthcare, working directly with enterprise customers in the US.
• A degree in Sciences or Engineering or equivalent certifications in a related technical discipline.
• Demonstrated experience in the architecture of IT/software systems, including optimizing system architecture to specific customer needs.
• Experience working in the healthcare sector with a solid understanding of healthcare IT and the healthcare ecosystem.
• Superb analytical thinking and ability to solve complex technical and business problems.
• Proven ability to execute complex tech projects in a demanding environment with a “get things done” attitude.
• Hands-on experience with Radiology IT and EHR systems (PACS, RIS, HL7, FHIR, etc.) - a strong advantage.
• Excellent communication skills, both written and verbal.
• Business background or an MBA - an advantage.

Working at Aidoc

We’re a dynamic, collaborative, and fast-growing team of more than 400 global employees, committed to improving the world of healthcare. We’re looking for mission-driven people excited to do transformative work.

We have offices in Barcelona, Tel Aviv, and New York City, but Aidoc is a remote-first workplace.

What we offer:

• A range of medical, dental, and vision benefits.
• Stock options for all full-time employees.
• 20 days of paid vacation, plus sick days and holidays.
• A 401(k) plan, life insurance, plus long and short-term disability.
• The opportunity to directly improve medical care and impact patient outcomes.

Aidoc is deeply committed to creating an inclusive and diverse workplace, and to the principle of equal opportunity for all individuals. We prohibit harassment of any type as well as discrimination based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.