HVAC & Plumbing Customer Care Specialist (4-Day Week)

Cold Is On The Right Plumbing LLC; Austin (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Retirement Plan

Healthcare

Life Insurance

Paid Training

Job summary

Join a busy plumbing and HVAC company as a Customer Service Representative in North Lakeway! This role is perfect for someone who excels in customer service and enjoys multi-tasking in a dynamic environment. You'll be responsible for communicating with customers, assisting with bookings, and supporting our technicians with vital information. Enjoy a full-time schedule with the added perk of a 4-day work week after training. This caring company values its team members and offers great benefits including paid time off, healthcare, and a retirement plan. If you have a positive attitude and a willingness to learn, we want you on our team!

Qualifications

• Excellent customer service skills with effective communication.
• Ability to multi-task and pay attention to detail.

Responsibilities

• Communicate effectively with customers via email and phone.
• Assist with booking calls and dispatching technicians.

Skills

Customer Service Skills

Multi-tasking

Attention to Detail

Basic Computer Proficiency

Effective Communication

Job description

Join a busy plumbing and HVAC company as a Customer Service Representative in North Lakeway! This role is perfect for someone who excels in customer service and enjoys multi-tasking in a dynamic environment. You'll be responsible for communicating with customers, assisting with bookings, and supporting our technicians with vital information. Enjoy a full-time schedule with the added perk of a 4-day work week after training. This caring company values its team members and offers great benefits including paid time off, healthcare, and a retirement plan. If you have a positive attitude and a willingness to learn, we want you on our team!