HVAC Parts Specialist — Customer Service & Inventory

Seiberlich Trane Energy Services; Farnhurst (DE); On-site; USD 30,000 - 34,000; Full time

Job summary

Seiberlich Trane Energy Services is seeking a detail‑oriented Parts Clerk to process customer orders, respond to inquiries, and manage vendor relationships for HVAC parts and supplies. The role includes inventory control, pricing, and warranty administration, with duties spanning inside sales, purchase coordination, and order fulfillment.

Responsibilities include invoicing, processing payments, reviewing returns, and maintaining warehouse organization.

Qualifications

• High school diploma or GED required with 10–15 years related experience or training.
• Strong knowledge of HVAC parts, products, and vendor lines.
• Ability to process orders, invoices, payments and warranty documentation.

Responsibilities

• Process customer orders and respond to inquiries regarding Parts Department services.
• Conduct vendor sales and manage inventory, purchasing, pricing and warranty administration.
• Prepare invoices daily and process payments (credit card, cash, checks).
• Review returned items, warranty status and open orders weekly.
• Receive, stock and ship parts; maintain orderly warehouse and showroom.
• Provide technical product information and support to customers.
• Assist in developing marketing displays and showroom activities.

Skills

Customer service

Vendor sales

Inventory management

Pricing & quoting

Warranty administration

Phone & in-person sales

Documentation & invoicing

MS Office

Education

High school diploma or GED

Tools

MS Office

Inventory/accounting software

Job description

Seiberlich Trane Energy Services is seeking a detail‑oriented Parts Clerk to process customer orders, respond to inquiries, and manage vendor relationships for HVAC parts and supplies. The role includes inventory control, pricing, and warranty administration, with duties spanning inside sales, purchase coordination, and order fulfillment.

Responsibilities include invoicing, processing payments, reviewing returns, and maintaining warehouse organization.