HVAC Parts Sales / Warehouse Worker

Express Employment Professionals - Cincinnati East; Englewood (CO); On-site; USD 36,000 - 48,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking a Parts Clerk to wait on customers, solicit sales, and process sales and purchase orders. The role requires accuracy in identifying parts using catalogs and computer systems, and handling warranty parts with documentation.

Candidates should have a high school diploma or GED, neat appearance, good attendance, strong organizational skills, and the ability to work in a fast-paced environment including warehouse and office settings.

Qualifications

• Attends to customers courteously and professionally.
• Identifies parts and pricing using catalogs and computer systems.
• Ensures accuracy in non-stock merchandise requests and warranty parts documentation.

Responsibilities

• Greets customers promptly and courteously.
• Answers telephone promptly and courteously.
• Identifies needed parts and pricing using computer and catalogs.
• Fills customer’s needs for non-stock merchandise.
• Receives warranty parts and documents for manufacturer's reimbursement.
• Contributes information for stock orders.
• Puts away received parts in proper bins and locations.
• Performs other tasks as required.

Skills

Customer service

Communication skills

Basic computer skills

Organizational skills

Phone etiquette

Education

High school diploma or GED

Tools

Inventory system

Job description

Waits on customers and solicits additional sales; creates sales orders and purchase orders and makes necessary entries to the customer database; distributes special order parts; receives warranty parts; maintains shelf stock.

Principal Responsibilities:

• Greets customers promptly and courteously
• Answers telephone promptly and courteously
• Properly idenfies needed parts and pricing using computer and catalogs
• Fills customer’s needs for non-stock merchandise
• Receives warranty parts and properly tags and photographs the defecve items for manufacturer’s reimbursement
• Contributes information for stock orders
• Puts away received parts in proper bins and locaons
• Performs other tasks as required

Qualificaons and Job Requirements:

• Maintains a neat and professional appearance
• Maintains a consistent attendance record
• Ability to speak and listen effectively one on one
• Ability to interpret customer needs
• Understanding of basic computer skills
• Recipient of high school diploma or GED equivalent
• Possesses good organizaonal skills

Physical Demands:

• Must be able to spend hours sing and using office equipment and computers
• Must have the stamina to maintain attention to detail despite interruptions and distractions
• Must be able to frequently perform ifting and carrying of heater components weighing up to 100 pounds, with assistance from co-workers
• Must be able to complete tasks that may require bending and heavy lifting
• Must be able to withstand working in various condions including cold and heat, and indoor/outdoor settingss including warehouse, office and outside of building