HVAC Parts Counter Specialist

Engineered Equipment Inc.; Tulsa (OK); On-site; USD 22,000 - 33,000; Full time

Job summary

Engineered Equipment Inc. operates across Oklahoma and is hiring a Parts Counter Sales professional to process customer orders, respond to inquiries, and deliver excellent service. The role supports customers via phone, email, and in person, and may include warehouse tasks.

A detail-oriented, customer-focused team player is ideal for helping retain customers and grow the business. The position requires a high school diploma, strong communication, and prior counter sales experience.

Qualifications

• Strong verbal and written communication skills.
• Prior Counter Sales experience.
• Strong organizational and customer service skills.
• Ability to prioritize and multitask.

Responsibilities

• Supports customers by phone, email, and over the counter.
• Promptly identify HVACR parts and equipment to process quotes & orders.
• Makes customers aware of product promotions.
• May perform warehouse duties as needed.
• Determines best method to resolve customer inquiries regarding products and services.
• Report Inventory discrepancies.
• Provides timely customer follow-up.
• Develop and maintain relationships with our customers and business partners.
• Maintains the showroom by keeping it clean and organized.
• Provides friendly customer service.
• Flexibility to work on-call as required.
• Flexibility to work overtime/weekends as required.
• Performs other duties as assigned

Skills

Verbal & written communication

Counter sales experience

Customer service

Multitasking

Education

High school diploma or equivalent

Job description

Engineered Equipment Inc. operates across Oklahoma and is hiring a Parts Counter Sales professional to process customer orders, respond to inquiries, and deliver excellent service. The role supports customers via phone, email, and in person, and may include warehouse tasks.

A detail-oriented, customer-focused team player is ideal for helping retain customers and grow the business. The position requires a high school diploma, strong communication, and prior counter sales experience.