HVAC Parts Counter Specialist

Plimpton and Hills Corporation; Springfield (MA); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Competitive hourly rate

Medical, dental, and vision insurance

401(k) retirement plan with company match

Paid time off and paid holidays

Opportunities for professional development

Job summary

Plimpton and Hills Corporation is seeking a full-time Pro Stock Sales Associate to join their Springfield branch. This role involves supporting HVAC contractors and customers by filling orders, providing product information, and ensuring exceptional service.

The ideal candidate will have HVAC industry experience, solid parts knowledge, and a focus on customer satisfaction. Competitive hourly rates, comprehensive benefits including medical and retirement plans, along with opportunities for professional development, are offered.

Qualifications

• Experience in HVAC industry and solid knowledge of HVAC parts is required.
• Counter sales or inside sales experience is preferred.
• Result-driven and customer-focused attitude is essential.

Responsibilities

• Support customers by filling HVAC product orders and answering product questions.
• Locate and obtain ordered products for customers effectively.
• Provide exceptional customer service at all times, addressing inquiries promptly.
• Assist in handling defective products and process returns accurately.

Skills

HVAC industry experience and knowledge of HVAC parts

Counter sales or inside sales experience

Familiarity with HVAC industry regulations

Customer focus

Education

High school diploma or GED

Job description

Plimpton and Hills Corporation is seeking a full-time Pro Stock Sales Associate to join their Springfield branch. This role involves supporting HVAC contractors and customers by filling orders, providing product information, and ensuring exceptional service.

The ideal candidate will have HVAC industry experience, solid parts knowledge, and a focus on customer satisfaction. Competitive hourly rates, comprehensive benefits including medical and retirement plans, along with opportunities for professional development, are offered.