HVAC Outbound Sales & Appointment Specialist

Sanbornsac; Riverside (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Sanbornsac in Riverside, CA is seeking an energetic HVAC Call Center / Customer Service Representative to drive new business by contacting homeowners and businesses. You will generate interest in our services, qualify needs, and schedule qualified appointments for our sales and service teams.

The role emphasizes confident communication, sales-driven performance, and the ability to handle objections with result-oriented follow-through.

Qualifications

• Experience in sales or customer service.
• Ability to make 50–100+ outbound calls per day.
• Professional, persuasive and goal-oriented.

Responsibilities

• Make a high volume of outbound calls to potential customers.
• Introduce Sanborn's HVAC, Plumbing & Electrical services professionally.
• Identify opportunities for HVAC needs and schedule qualified appointments.
• Ask qualifying questions to determine customer needs.
• Follow up with previous estimates, unsold proposals, and past leads.
• Maintain accurate customer information and call notes.
• Meet daily and monthly call, appointment, and sales goals.
• Handle objections and turn a no into an opportunity.
• Provide an excellent customer experience from the first call.

Skills

Outbound calls

Sales experience

Communication skills

Independent worker

HVAC/home services familiarity

Job description

Sanbornsac in Riverside, CA is seeking an energetic HVAC Call Center / Customer Service Representative to drive new business by contacting homeowners and businesses. You will generate interest in our services, qualify needs, and schedule qualified appointments for our sales and service teams.

The role emphasizes confident communication, sales-driven performance, and the ability to handle objections with result-oriented follow-through.