HVAC Office Operations Manager: Payroll & Service Support

Air Conditioning Specialist, INC; Dickson (TN); On-site; USD 55,000 - 65,000; Full time

Job summary

Clark's Heating & Cooling in Dickson, TN is seeking an experienced Office Manager to support daily operations at our Dickson location. The role covers payroll support, billing, permitting, customer service, employee support, and office administration in a fast-paced HVAC environment.

You will coordinate payroll, process invoices, help scheduling, and assist technicians and CSRs. The ideal candidate is highly organized, detail-oriented, and comfortable working across multiple software systems

Qualifications

• Previous office management or administrative leadership experience.
• HVAC, home services, or similar service-industry experience preferred.
• Strong organizational and multitasking skills.
• Comfortable with payroll, billing, invoices and customer accounts.
• Strong computer skills and ability to learn multiple software systems.
• Excellent customer service and problem-solving abilities.

Responsibilities

• Payroll & financial administration for the Dickson office, including processing and review.
• Billing processing and customer refunds as needed.
• Support office operations, scheduling, and procurement of supplies.
• Assist service technicians, installers, CSRs, and customers with day-to-day needs.
• Answer calls and coordinate service calls when additional support is required.

Skills

Payroll

Billing

Customer service

Organizational

Multitasking

Computer skills

Software proficiency

Communication

Tools

Service Titan

Sage

ADP

Job description

Clark's Heating & Cooling in Dickson, TN is seeking an experienced Office Manager to support daily operations at our Dickson location. The role covers payroll support, billing, permitting, customer service, employee support, and office administration in a fast-paced HVAC environment.

You will coordinate payroll, process invoices, help scheduling, and assist technicians and CSRs. The ideal candidate is highly organized, detail-oriented, and comfortable working across multiple software systems