HVAC Office & Dispatch Coordinator

LYNN AIR CONDITIONING COMPANY INC D; Supply (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision, and life insurance

Opportunities for advancement

Job summary

LYNN AIR CONDITIONING COMPANY INC D is hiring a Customer Service Representative/Office Assistant in Supply, NC. The role involves answering customer calls, scheduling appointments, maintaining records, and supporting office operations. Candidates should have prior administrative or customer service experience, proficiency in Microsoft Word and Excel, and strong communication skills. The position offers benefits including health insurance, paid time off, and opportunities for advancement.

Qualifications

• Previous administrative or customer service experience preferred.
• Able to learn new software quickly.
• Must pass a background check and drug screening.

Responsibilities

• Answer incoming customer calls on a multi-line VOIP phone system.
• Schedule and dispatch technicians for service appointments.
• Maintain accurate customer records and job details.

Skills

Administrative experience

Customer service experience

Proficient in Microsoft Word and Excel

Communication skills

Detail-oriented and organized

Tools

ServiceTitan software

Job description

LYNN AIR CONDITIONING COMPANY INC D is hiring a Customer Service Representative/Office Assistant in Supply, NC. The role involves answering customer calls, scheduling appointments, maintaining records, and supporting office operations. Candidates should have prior administrative or customer service experience, proficiency in Microsoft Word and Excel, and strong communication skills. The position offers benefits including health insurance, paid time off, and opportunities for advancement.