HVAC Office Administrator — Hybrid, Growth & Benefits

Harbor Point Heating and Air; Maryland; Hybrid; USD 42.000 - 55.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Zusammenfassung

Harbor Point Heating and Air is seeking an Office Administrator to keep the office running smoothly, from scheduling and communications to invoicing and records management. The role starts in-office for training, then transitions to a hybrid schedule after onboarding.

Ideal candidates have HVAC or trades experience, strong organization, and comfort with scheduling software and basic accounting tools. Excellent phone etiquette and reliable, independent work are essential.

Qualifikationen

• Prior experience as an office administrator, coordinator, or in a similar role (HVAC or trades industry experience).
• Strong organizational skills and attention to detail.
• Comfortable with scheduling software and basic accounting tools.
• Excellent phone manner and customer service skills.
• Reliable and able to work independently once trained.

Aufgaben

• Answer phones, respond to customer inquiries, and schedule service appointments.
• Coordinate technician schedules and dispatch for service calls.
• Process invoices, payments, and basic bookkeeping tasks.
• Maintain customer records and service history in our system.
• Order and track supplies, parts, and equipment as needed.
• Handle general office correspondence, filing, and administrative support.
• Assist with permits, licensing paperwork, or vendor communications as needed.

Kenntnisse

Office administration

Scheduling software

Customer service

Independent work

Tools

Billing software

Jobbeschreibung

Harbor Point Heating and Air is seeking an Office Administrator to keep the office running smoothly, from scheduling and communications to invoicing and records management. The role starts in-office for training, then transitions to a hybrid schedule after onboarding.

Ideal candidates have HVAC or trades experience, strong organization, and comfort with scheduling software and basic accounting tools. Excellent phone etiquette and reliable, independent work are essential.